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David's Bridal Taylor MI
- Bridal
- Taylor, MI
About this business
Location details
23520 Eureka Rd, Taylor, MI, 48180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Terrible customer service. Waited 15 minutes before anyone even said hello, btw it was the middle of the week and they were not busy I had to ask for assistance. I had to keep asking for help with the dress and every time I turned around the person was gone. Give your money to a company that appreciates their customers not ignores them
This place is a complete joke! Every time I have been in there it's been one problem after another! I will never go back!
Business response:
Thank you so much for reaching out to us Ashley. We apologize you weren?t provided the type of atmosphere we strive for. If you would like to discuss this issue further please email our corporate address dbcares@dbi.com (Subject: Attn Ross A.) Best wishes. Ross A.
I walked in the store two people were waiting counter no one said hello, went picked out four gowns took my mom dressing room and helped her finally young lady that was helping a wedding party saw us asked if we been taken care of I said no I took care myself she said soon as I'm done with the wedding party I'll help you . By time I went took mom to counter to buy the outfit no one else came to help . Products were good service not the greatest.
Business response:
Hello Jennifer, we are so sorry that were not able to provide you with a full 5 star experience. We want to thank you for taking the time to provide us with this feedback as we appreciate it immensely as it allows us re-evaluate current procedures so that we can make the proper adjustments to ensure better customer service for the future. Again, we sincerely apologize for the inconvenience and we really do appreciate your feedback! Best wishes. Ross A
Alex and Kim were simply amazing!!! I went in for accessories and slip for my dress, I only wish I would of went to this location as opposed to Dearborn where the service was horrible!!
Business response:
Hi Jennifer! Thank you so much for providing such a great review of our team in Taylor. We are happy to hear we were able to provide the type of service we strive for. Have a great time at your event and best wishes. Ross A.
Will try the Novi location instead. Too busy and not enough consultants.
Business response:
Hello Dejae, thank you for taking the time to provide us with your feedback. We apologize for the experience you had in store. This is not the type of atmosphere we would like to create in store. If you would like to provide more details please email our corporate address dbcares@dbi.com (Subject: Attn Ross A) Best wishes. Ross A.
When told by the store to go onto their website to favorite the dresses you want to try on so they are ready when you get to the store, you might do it. Well I did. The consultant had the sheet printed out of the dresses, but she told me the numbers and pictures dont match so it would take her a while to find the right dress. I told her it was fine we can try going by the little pictures. She left for 10 minutes to get a bra and slip. Then to go and get a dress. She brought my first dress and it was not any of the pictures b... read more
Business response:
Hello Emily, We are terribly sorry to fall short in providing you with a full five star experience. It would be an honor to have the chance to improve this special time in your life. We would love to contact you and personally welcome you back for a more rewarding experience with us. If you would like to provide us with your contact information, at dbcares@dbi.com (Attn: Ross A - Location/City), we would be pleased to ensure you receive exceptional service with our Taylor location. Warmest Regards, Jill K
Business response:
Hello Tiffany, We are so sorry for falling short in providing you with a full five star experience. We would love the chance to improve your visit with our Taylor location. If you would like to provide us with additional information on how we can improve this special time in your life, please email us at dbcares@dbi.com, (Please add a subject as = Attn: Ross A. - Taylor). Warmest Regards, Jill K.
I just left worse customer service. I will never shop there.
Business response:
Hello Charreka, we sincerely apologize that you are not happy with our service. Please email us at DBCares@dbi.com(Attn:BrittianyD.) with more information so we can better assist you. Thank you, BrittianyD.
Worse bridal shop ever. I will never allow any one to go here. I am thankful for Jenna who works there but they suck minus her. Sent multiple wrong dress sizes. I was forgotten about at an appointment. My girls feet turned blue from the shoe dye. Its just horrible. They made the happiest time in my life the most stressful. I make sure none of my family and friends go here.
Frequently asked questions about David's Bridal Taylor MI
How is David's Bridal Taylor MI rated?
David's Bridal Taylor MI has a 4.8 star rating with 4,424 reviews.
When is David's Bridal Taylor MI open?
David's Bridal Taylor MI is open now. It will close at 7:30 p.m.