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David's Bridal Tukwila WA
- Retail
- Tukwila, WA
About this business
Location details
Parkway Supercenter, 17740 Southcenter Parkway, Tukwila, WA, 98188, United States
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Had to wait over 45 minutes when I had an appointment. The ladies checking me in were rude. The attendant assigned to me was nice but didn't grab the right dresses or the sizes I was looking at in the book. Only brought 3 dresses at a time so had to wait in an uncomfortable dress until the others were brought. Too many people were crowding the dresssing room. A chaotic experience that I think brides to be shouldn't experience.
Business response:
Hello Desiree, we can’t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we’re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
It ok
Business response:
Hello Shayna, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
I was impressed that upon arrival the staff were prepared with a printed list of my favorite dresses I had saved. The process was personal and patient as I vacillated between two dresses and ultimately selected "the one." I did not feel rushed or that I was inconvenient by taking my time.
Business response:
Hello, congratulations on finding the one, how exciting! We couldn't be happier to hear how our team exceeded your expectations during your recent visit.. Thank you so much for taking the time to share your exceptional memorable experience with us. Best wishes, Jessica H.
She was very helpful, listened to what I want, but when it came to the veil she wasn't much help or tell us price. I was surprised at the price when I looked at receipt.
Business response:
Hi Shelley, thank you so much for taking the time to share this feedback with us regarding your recent visit to our Tukwila store. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Friendly, professional
Business response:
Hi Sarah, thank you so much for taking the time to rate your recent experience with our Tukwila store. We are thrilled to see 5 stars and know that we exceeded your expectations. Best wishes, Jessica H.
My experience was great! Everyone was super helpful and my alteration was spot on!
Business response:
Hello Yasmin, we are so excited to hear how helpful our team was while visiting our Tukwila location! Thank you for taking the time to provide us with your feedback. If you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.
I loved that Eunice let me keep my dress and veil in for a fe extra minutes after I chose my undergarments. I loved how I looked!
Business response:
Hi Adrienne, congratulations on finding the perfect dress for your big day, how exciting! We couldn't be happier to hear how Eunice exceeded your expectations during your recent visit to our Tukwila store. Thank you so much for taking the time to share your exceptional memorable experience with us. Best wishes, Jessica H.
I was a little late and was worried. The dress for perfectly! Great job. They are good at what they do.
Business response:
Hi Claudia, thank you for sharing your lovely experience with us. It sounds like our team did a fantastic job assisting you on your bridal journey! If you need any additional assistance in the future, please do not hesitate to reach out to us. Best wishes, Christine G.
All of the staff that helped me were professional,helpful, understanding and friendly. My experience there was extremely positive.
Business response:
Hi Patricia, we are thrilled to hear how pleased you were with the service our team at the Tukwila store provided you during your recent visit. Thank you so much for taking the time to share your memorable experience with us. Best wishes, Jessica H.
Frequently asked questions about David's Bridal Tukwila WA
How is David's Bridal Tukwila WA rated?
David's Bridal Tukwila WA has a 4.5 star rating with 2,126 reviews.
When is David's Bridal Tukwila WA open?
David's Bridal Tukwila WA is permanently closed.