David's Bridal Tyler TX

Tiffany Stroderd 

on Facebook

7 years ago

For someone who spent thousands of dollars at David’s Bridal just about 3 months ago, I figured today I would have received the same great customer service I did when looking for a dress. I took 2 of my younger bridesmaids with me today, I drove 3 HOURS to even get to this store to only have the WORST help and customer service. The girl was New it was her actual first day, bless her heart, she tried, however nobody would help her (the other employees). We pretty much got to try on 2-3 dresses. Get told the dress we liked was... read more

Natalie Rosson White 

on Facebook

7 years ago

Visited on the grand opening with my daughter as she was looking for a formal dress the girl that helped us didn’t give us a chance to look but pretty much picked out the dresses she thought would be best for my daughter however she did end up liking one. We wanted to return on Saturday so she could have her hair/makeup fixed and bring her shoes and grandmother for second option, the girl was insistent we schedule an appointment which we did and arrived 15min early. When we arrived we checked in stating we had appt with Cari... read more

Merridith Abernathy 

on Facebook

7 years ago

I am very disappointed and very mad about the last 2 encounters I've had with David's Bridal in Tyler, Texas. The first upsetting time, my best friend and her bridal party (myself included) went for an appointment for her to try on bridal gowns, and when we got there we had to wait for half an hour past our appointment time because nobody was ready for us. It immediately put a damper on things and made us very mad. The bride didn't even get one of the circle papers that said her name and wedding date. And about an hour ago, ... read more

Sandra Hester 

on Facebook

7 years ago

Don't buy unless your 110 percent sure ,even if you never leave the store with merchandise � 

Sylvia Scott 

on Facebook

7 years ago

I had an appointment for 1pm on Saturday the 30th for an accessories fitting with my dress and alterations and even went in Thursday to confirm...Upon me getting to my appoint on time I approached the desk to check in the associate placed me and my dress in a dressing room and said someone would be with me after waiting 15 min I had to go and get someone (there were at least 4 associated standing around) they said they thought I was being helped but I was just sitting in the open area where bride's look at themselves in the ... read more

Sarah Henderson 

on Facebook

8 years ago

I'm giving the David’s bridal in Tyler a 3 because when we went in to get my wedding dress a couple of weeks ago, it was absolutely the perfect experience. The lady was very helpful and attentive even though she was 8 months pregnant. She put me in multiple dresses and really focused on what I wanted and make my day special. I honestly wish we had caught her name. However, today I brought in my two bridesmaids hoping for the same experience. (On both occasions I made appointments with details on what I was coming in for and... read more

Tonja Morant-Blackwell 

on Facebook

8 years ago

The sales person Danny was great, but the store its self is what I had a problem with. 1 they didn't have dresses in my daughter size to try on. They were either way to big. (20) or way too small (12) nothing in between, therefore she really could not get a real feel for how the dress would fit her body type. 2 as for the bridesmaid. Dresses the lead time for a dress is close to 6 months. Very unacceptable and then to help pick out a color (tickle pink) you have no dresses in that color and none will be in the store nor ca... read more

Ariana Thompson 

on Facebook

8 years ago

Not a great experience bridesmaid dress shopping. There were people running around everywhere, nobody knew who they were helping and we didn't have very good guidance. Ended up leaving and getting bridesmaid dresses elsewhere.