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David's Bridal Virginia Beach VA
- Bridal
- Virginia Beach, VA
About this business
Location details
4485 Virginia Beach Blvd, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Went for wedding dress, consultant was helpful during fittings. Clearly knew our budget because we told her several times. She lied to us about to price of the dress she said "this dress is $25 over your budget is that okay? We can also work out a deal!" When we went to check out, the dress was $200 not $25 over budget not including sales tax. Consultant acted like she had no clue. After a small "battle" manager gave us dress at budget price. Not sure if consultants get commissions, but her lying and then acting like she did... read more
Business response:
Hello Ciarra, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. BrittianyD). Best wishes, Jessica H.
Booked an appointment for bridesmaids dresses. My sister is getting married in October this year. Once our consultant,unfortunately I cant remember her name, came to introduce herself we decided to check out the dresses. We didn't have a particular dress in mind just knew that the bride wanted long dresses in black. We showed her several dresses on a chart on the wall and then she took our measurements. Everything went okay, however our sales consultant seemed to not want to help us and never once helped us pull any dresses.... read more
Nice shop but staff there are not nice, if you're budget is low they will keep you waiting and almost ignore you.
They were rude, disrespectful to my family and treated us as if we did not belong because we didn't make an appointment. Cash in hand to buy/ order dresses they were awful. When the attendee was so condescending on the third interaction we left. But then when my daughter wrote a complaint, I was appalled to see the corporate response clearly did not read the complaint as requested information was contained in the complaint. Further reviews of corporate responses to other complaints look as if they are "cookie cutter" respon... read more
Business response:
Hello Viva, we cannot apologize enough for you and your daughters experience with our team. We understand both of your frustrations and this is certainly not the service we expect to provide for any of our customers. If she is willing, we would love to have her back for a better experience. Please have her email us at DBCares@dbi.com (Attn:BrittianyD) if she would like to return. Thank you
Avoid Davids Bridal on Military highway like the plague. I have never been treated so rudely in my life. We walked in to look around and the older women at the entrance proceeded to act like we were some disgusting people and that we did not belong there. She proceeded to chastise us about what we were looking for after we said we were browsing and told us to stay away from certain areas ?(as in we clearly could not afford them sort of impression). She also proceeded to borderline yell at us for touching a dress. I tried to ... read more
Business response:
Hello Christina, we can?t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we?re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. We hope that you?ll take a moment to email us at DBCares@dbi.com ATTN: BrittianyD. & the store location in the subject line with your daytime phone number so that we can learn more and see if there?s an opp... read more
I would never recommend this store to anyone. When we went for a bridemaids appointment, they lost our appointment and had to "squeeze us in." The lady helping us was nice, however she continued to remind us that she was helping multiple other brides and wouldn't be able to dedicate much of her attention to us. The bride picked out the dresses she wanted us to try on and the consultant was quick to bring them to us after she took our measurements. I tried on the size she gave me and it fit perfectly. I agreed to order in t... read more
Business response:
Hello Shayna. On behalf of David?s Bridal please accept our most sincere apology. Our goal is to make sure every guest leaves well taken care of, and it does not sound like we lived up to that standard. I will make sure to share your feedback with our store. We would love to speak with directly to find a solution to this issue. Please email me at dbcares@dbi.com (attn: Brittiany D ) with your contact information so that we can do so. Thank you, Steven E.
I booked a 330 appointment today and after spending over an hour waiting to get the dress brought to the dressing room which I had to ask even to get a dressing room, I was told that the item is discontinued and cannot be ordered. Making an appointment there makes no difference at all. I sat for almost 30 minutes and a half zip dress while they went to go retrieve another that I had to remind them about. When I finally got the opportunity to check out I checked out with manager who said so sorry Saturdays were busy.
Business response:
Hello Cheryl, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD). Best wishes.
Went in to pick out bridesmaid dresses with the bride and picked out some from online with one price tried them on in a very crowded area hardly no elbow room dresses were nice when we got to the register took forever to pay an when we got up there we were told a completely higher price than what was online and what the consultant said the price would be need less to say when I get married I wouldn't be going back there
Business response:
Hello Catherine, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Brittany D). Best wishes. Brittany D.
Sales associate was great, but the inventory was lacking. The atmosphere of the location itself was terrible. Not at all the experience I thought I'd having trying Wedding dresses for the first time.
Business response:
Hi Renee, we are happy to hear that your sales associate was great during your appointment with us. Please know that we greatly appreciate this feedback and are very sorry to hear that we have disappointed you with our lack of inventory and the atmosphere of the store. If you would like to talk with us further about this, please send us and email to dbcares@dbi.com with the store location and ATTN Jessica H in the subject line. Thank you, Jessica H.
Frequently asked questions about David's Bridal Virginia Beach VA
How is David's Bridal Virginia Beach VA rated?
David's Bridal Virginia Beach VA has a 4.9 star rating with 9,236 reviews.
When is David's Bridal Virginia Beach VA open?
David's Bridal Virginia Beach VA is closed now. It will open at 10:30 a.m.