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David's Bridal West Springfield MA
- Retail
- West Springfield, MA
About this business
Welcome to David's Bridal West Springfield, Massachusetts store, serving brides and special occasion customers of Agawam, Amherst, Easthampton and more. David's Bridal is the ultimate one-stop shop for wedding dresses and all your formal apparel. Our exclusive assortment of bridal gowns features a broad spectrum of silhouettes, lengths and styles, empowering you to find a unique look for your special day. Our wedding dresses, bridesmaid dresses and feminine party looks are designed in the hottest fabrics (we are loving lace... read more
Location details
935 Riverdale St f100, Riverdale Shops, West Springfield, MA, 01089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Business response:
Hi Cristin, Thank you so much for providin us with a star rating for your most recent visit at the West Springfield location. If you would like to contact us with suggestion on how we can improve this location to a full five star visit, please email us. We would love to hear from you. (dbcares@dbi.com Attn: Jill K.) Thank you, Jill K.
I really loved the bridal consultant that helped me. Shelby was super supportive, friendly and went out of her way to try and find a dress that I saw online and wanted to try. She was very encouraging and she actually predicted that one of the dresses I pulled I would not only love, but it could possibly be the one. And it was! The shop was super busy that day, and honestly not very clean which is why I had to take a star off, but Shelby was absolutely amazing and I love how encouraging and excited she was for me when I foun... read more
Business response:
Hi Kaylee, Thank you so much for providing us with your star rating and allowing us to share this special time with you! Congratulations on finding the dress, we are so excited for you! It is awesome to hear how Shelby was able to help you locate your dream dress! We are thirlled she was able to ass to your experience and how she surpassed the other faults with our location. We apologize that our West Springfield location was visually displeasing and we appreciate your feedback. We have advised the store operations team wit... read more
I went in for an appointment yesterday and had such an incredible experience! My consultant Debbie was amazing... she took me through ALL the dresses explaining each one with style, fabric, beading etc. I was able to say yes no or maybe! She then took me into room 17 and the hunt for the one started. Never did it feel awkward or anything, she asked me all about my Fiancé and Bridal party, we talked about our jobs and shared many laughs. I wasn't planning on making a purchase because it was my first time looking but she helpe... read more
Business response:
Hi Bree, congratulations on finding the dress and ringing the bell! We are so happy to hear that Debbie was able to make your visit an incredible one! Thank you for taking the time to share your experience with us! Best Wishes, Ellice J.
Great time today picking out a matron-of-honor dress for my niece's wedding. Staff was very helpful and professional. I was in & out within 40 minutes, including ordering & paying for a beautiful gown at a great price. I'd definitely recommend David's Bridal!
Business response:
Hi Karen, we are so happy to hear that you had a great experience with our team! We can not thank you enough for taking the time to share this feedback, if you would like to talk about this further or have any questions or concerns please send us an email to dbcares@dbi.com with the store location and ATTN Kristen W in the subject line. Thank you, Kristen W
You know, I was initially wary about the appointment. I know technically they're a bridal store but I also know more people who got their prom dresses there rather than anything else. But, I was going to be in the area anyway, so I figured I would stop by and try some stuff on. What can it hurt right? Well, I was actually pleasantly surprised. The consultant was great. I told her off the bat I was nervous because I usually teeter between straight and plus sizes and she made sure pull dresses I could easily fit into. And the ... read more
Business response:
Hi Anna, thank you so much for taking to time to share your feedback! We are thrilled to see that you had an great experience, if you need any assistance in the future or would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Kristen W.
Business response:
Hi Riley, thank you so much for providing us with your rating, we are THRILLED to see that you had a 5 star experience! If you would like to talk with us more about your time with us please send us an email to dbcares@dbi.com with the store location and ATTN Kristen W in the subject line. Thank you, Kristen W
I have been fortunate to have Kristin as a helper for both my wedding dress & my bridesmaids dresses! Kristin is so nice, personable, helpful & attentive! I would ask for her everyone if I ever need to go there. Besides that, Davids Bridal in West Springfield, MA has many options & the store seems clean.
Business response:
Hi Anastasia, we love that Kristin provided you with awesome service, thank you so much for sharing! If you need any assistance in the future please send us an email to dbcares@dbi.com. Thank you, Kristen W.
I went to this David's bridal location with my soon to be mother and aunt in-law. We were immediately greeted by the employees and Emily Russo and another Emily were the ones that helped me for my appointment. They were both so friendly and helpful! As I tried on dresses they grabbed more for me based on what I liked and didn't and helped me to narrow down the choices. They really helped to make the whole experience fun and easy and I love my dress! Thank you so much!
Business response:
Hi Ciara, thank you so much for taking the time to share your feedback! We love that our team provided you with awesome service, if you need any assistance in the future please send us an email to dbcares@dbi.com. Thank you, Kristen W.
Business response:
Hi Sharicell, thank you so much for providing us with your rating, we are THRILLED to see that you had a 5 star experience! If you would like to talk with us more about your time with us please send us an email to dbcares@dbi.com with the store location and ATTN Kristen W in the subject line. Thank you, Kristen W
Frequently asked questions about David's Bridal West Springfield MA
How is David's Bridal West Springfield MA rated?
David's Bridal West Springfield MA has a 4.9 star rating with 2,134 reviews.
When is David's Bridal West Springfield MA open?
David's Bridal West Springfield MA is closed now. It will open at 10:30 a.m.