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David's Bridal Westminster CO
- Bridal
- Westminster, CO
About this business
Location details
9270 Sheridan Boulevard, Westminster, CO, 80031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
They will take your money and you'll never get your dress in time. Don't bother calling either, they'll put you on hold, then forget about you. They'll tell you they'll call you back, and then they never do. They really don't care if you get your dress at all. I can't believe it's 2 months before my wedding and I have to find a dress somewhere else. An absolute nightmare to deal with! Bride's to be stay away!
Both times I have been to David’s Bridal in Westminster, they have either ordered the wrong item, or I noticed they were about to order the wrong item and corrected it. I am absolutely furious that Shea (who I ordered my accessories through), ordered the wrong size Torsolette for me, even after I tried them on to verify the size, and repeatedly told her the size I needed. She ordered me one 8 sizes too small, and not even remotely close to my size. Trying to get ahold of customer service to get it fixed is also a disaster. I... read more
I am giving my experience two stars because it was mediocre at best. The woman who showed us the different dresses to try on was efficient and friendly but the entire experience was very impersonal. "Stylist" at David's Bridal is a loose term for sales person working on commission. The dress selection is alright, the dressing rooms are tiny and uncomfortable and packed together with other customers and there is no good place to really view the dress in its entirety. We ran about 10 minutes past our appointment time (an hour ... read more
Business response:
Hello Krysty, we can’t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we’re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. We hope that you’ll take a moment to email us at DBCares@dbi.com ATTN: Jessica H. & the store location in the subject line with your daytime phone number so that we can learn more and see if there’s an opportu... read more
I’ve never taken the time to write a review, but this one is very important to me. A couple weeks ago I visited the Westminster David’s Bridal (DB) to have a dress altered. The dress is a $200 Ver Wang bridesmaids dress that I purchased from this DB location. When the seamstress, Alaina (may be spelled differently) came out, the first question she asked me was, “are you pregnant?” I promptly reassured Alaina that I was not and I stated, “no do I look it?” Alaina’s exact response was, “yeah kind of.” I’ve struggled with sel... read more
Business response:
Hello Ashlee. We would like to apologize on behalf of David?s Bridal for the service you received in our store. Your experience does not reflect what we as a company strive to achieve for our guests. We know that our team has already reached out to you in regards to this situation, but if you have any further questions or concerns, please email us at DBcares@dbi.com. Thank you
Bought a dress a year ago. Never received. No refund or even store credit. I was advised to figure it out with corporate and UPS. What a joke. On top of that. When I ordered my wedding dress they did it in the wrong size. Worthless.
Business response:
Hi Jordan, we?re so sorry to hear about this. We understand the importance of this matter and would like to try and help. Please email us at DBCares@dbi.com (Subject: Attn. Jessica H.) with your daytime phone number so that we may contact you to discuss this further. Thank you, Jessica H.
Es un lugar k teasen sentir muy bien ay me conpre mi vestido de novia y barby me trato muy bien munchas grasias
Not a bad experience but not really what I want for my wedding dress shopping experience. I had told an employee I would be in sometime later in the evening. They called me at 2:30 irritated that I was not there at 2. I told them once again I would be in later in the evening, when I arrived they were annoyed again that I was not there at 5. Never once did I tell them a specific time I would be there. The woman that helped me, Tara I believe, was nicely irritated at me the entire time. Kept telling me to make a choice and tri... read more
The consultant Mary Catherine (cathy) was more into helping the other bride than ours. We had to track her down numerous times. She was miffed that the bride's mom was in the dressing room with her but that was only because she could not dress herself in those garments and needed help. Either way she did not ask if she needed more help just started helping others in the store even though I saw 5 people walking around not with brides so it wasn't a busy time. She spoke condescendingly to the entire wedding party. When we want... read more
Business response:
Hello Katelyn, we are deeply sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store L... read more
Business response:
Hi Kimberly, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Thank you, Christine G.
Frequently asked questions about David's Bridal Westminster CO
How is David's Bridal Westminster CO rated?
David's Bridal Westminster CO has a 4.3 star rating with 2,921 reviews.
When is David's Bridal Westminster CO open?
David's Bridal Westminster CO is open now. It will close at 7:30 p.m.