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David's Bridal Westminster CO
- Bridal
- Westminster, CO
About this business
Location details
9270 Sheridan Boulevard, Westminster, CO, 80031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Made an appointment for my dress alterations and told the gal on the phone I had a bridesmaid coming to get a hem as well and she told me I only needed to make an appointment and she can come and get done as well. We showed up early cause thankfully not as much traffic as expected and I was done with my appointment in 15 min. We asked about my bridesmaid getting her dress fixed and she told us she couldn't be seen since her name was not on the appointment. I was Also told my appointment was an hour we were done before my app... read more
Business response:
Hello Jennifer, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). We will be sure t... read more
Never going back to the Westminster store. I will stick to Fort Collins where they know what Customer Service is.
I had the worst experience at this David's Bridal today. I made my appointment well in advance to come try on wedding dresses. I had a consultant named Madison who only asked me my budget and what I wanted, no specific style or vision. She was not helpful at all and only showed me dresses from a little book. My bridesmaids ended up doing all of the work, putting gowns away in their garment bags, getting dresses off of the floor that I could try on, and zipping me up. I ended up crying, because I was so upset. And she abandon... read more
Ive been here several times in the past few weeks with my bridesmaids picking dresses and honestly - it's been awful every time. I'm regretting getting dresses here at all. The staff has been beyond unprofessional and rude each time. We had appointments each time, but our sales person left to help others (they were clearly spending more money than we were) and we were left to do our own shopping. One of them never came back at all. I took my junior bridesmaid to get her dress just two days ago and we were refused the $20 dis... read more
Business response:
Hello Nicole, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would like the opportunity to explore this matter further for you. If you are interested, please contact us at dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Thank you, Christine G.
Business response:
Hi Mariah, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Thank you, Christine G.
Very rude employees I had a scheduled appointment the desk lady checked me in had me stand to the side then a group of 6 ladies with no appointment come walking in and the desk lady right away called someone to help them they ended up receiving service before me. I will never go back to this place again
Business response:
Hello Sherry, we are deeply sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Christine G. – (Insert City/Store Lo... read more
Because I wasn't trying on the big white fluffy wedding dress. The young lady assigned to me made me feel like a second class citizen. There was no bride excitement from her at all.
Business response:
Hello Charleen, we would like to apologize for the frustration that you?ve experienced during your recent visit to our Westminster store. We at David?s Bridal strive for exemplary customer service and I am crestfallen that we were not up to par with your expectations. We will be sure to share your feedback with our team and would love to have you back to one of our other locations for a better experience! If you are interested, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)).... read more
Not friendly. Don't care about the bride or what she likes or wants. They just want to sell dresses.
Business response:
Hello Mary, We are terribly sorry for the less than rewarding experience you encountered during your visit with us. We value your feedback and would love the chance to improve this special time in your life. If you would like to email us at dbcares@dbi.com (please add subject - Attn: MarQuita D. - Westminster), and we would be honored to assist you further. Warmest Regards, Jill K.
Frequently asked questions about David's Bridal Westminster CO
How is David's Bridal Westminster CO rated?
David's Bridal Westminster CO has a 4.3 star rating with 2,921 reviews.
When is David's Bridal Westminster CO open?
David's Bridal Westminster CO is open now. It will close at 7:30 p.m.