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David's Bridal Westminster CO
- Bridal
- Westminster, CO
About this business
Location details
9270 Sheridan Boulevard, Westminster, CO, 80031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Two terrible experiences here. 1. As a bridesmaid - I purchased my dress there and set up an appointment for alterations. I arrived for my appointment on time and was received with "alterations isn't here yet but I'll take you back so you can get changed into your dress". 20 minutes later I step out front to make sure they didn't forget I was there and was told someone from alterations will be right with you. Another 20 minutes go by and I'm quite upset at this point so I ask for a manager who says" so.... our alterations ... read more
Business response:
Shelby, We are so sorry for the experiences with our Westminster location. We regret to fall short during your visits with us and would love the chance to help improve your time with David's Bridal. If you would like to email us, it would be a pleasure to help assist you further. (dbcares@dbi.com Attn: MarQuita D. - Westminster) Warmest Regards, Jill K.
My davids bridal experience was not the best. My bridal consultant didn't give me the feeling of she really wanted to help. She seemed like she had other things on her agenda. I didn't feel like she appreciated my business being there shopping for a dress. Plus I do not have a wedding date set I just wanted to go in and see what dresses would fit my body because I am so small. I told the consultant I don't like my arms and she didn't bring me any dresses with sleeves or anything to put over to cover my arms. Also I think th... read more
Business response:
Hello Kayla, we are very sorry to hear that your trip to David's Bridal was less than satisfactory. Our team strives to provide everyone with exceptional service and unfortunately we did not provide that for you. We will be sure to address this with our team to ensure this does not happen again. We would love to have he chance to restore your trust in our store and set you up with a comeback appointment. If you need assistance with anything in the future, please send us an email to dbcares@dbi.com (Attn:Cierra). Thank you, C... read more
Business response:
Hello Ladonna, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine – City/Store Location). Thank you, Christine G.
WORST EXPERIENCE EVER! Let's just say I will not be back.
Business response:
Hello Cassandra, we are deeply sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to discuss this matter further, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine – City/Store Location). Thank you, Christine G.
My review can be read on tumblr under keepingitrealestate
Business response:
Hi Stephanie, we have read your review and have tried calling you however, we were not able to reach you. We will call you again tomorrow as we would like to further discuss your concerns. Thank you, Christine G.
This place was HORRIBLE!!! Sandy the front desk lady yelled at us so the whole store could hear after we had already been in and tried dresses on, for not having a consultant there to help us! Instead of being a helpful Mature adult she treated us like children! I WILL NEVER GO BACK TO DAVIDS BRIDAL!! this was definitely not the way I wanted to be treated, embarrassed in front of the whole store, for my 1st dress shopping experience!
Business response:
Hello Morgan, we cannot apologize enough for the unsatisfactory experience you received with us. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience whether it be at our Westminster store or another David's Bridal location. If you are interested please contact us at dbcares@dbi.com (Subject: Attn: Christine – City/Store Location). Again, we sincerely apologize for the inconvenience that this has caused you. Thank you, Christine G... read more
I absolutely love my wedding dress. I never thought finding a dress would be so fun. Very happy with my options as a bride. But for bridesmaids dresses...I must admit...very frustrated. They took forever to check us out. Had to swap bridesmaids dress because the one I chose was discontinued. That was never communicated to me. The closest size was 4 sizes too large and the alterations would have cost more than the dress. I've had to be at two stores In two states to solve the issue. It took 6 appointments to solve. They are a... read more
Business response:
Hello Deborah, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with attention to: Christine. Thank you, Christine G.
First impression. I walked into the store and Nobody greeted me at the welcome desk so I went about looking at dresses for about 45 minutes the store manager then found me and asked for me to go to the front to sign up. So i said sure and waited for a associate to be available to help me. A few associates were called to the front one after another was too busy . (i didnt even ask for anyone to help me, nor did i want them to after this). So finally they found someone she was mad she had to help me atleast it seemed. Anyways ... read more
Business response:
Hello Luis, we are deeply sorry that your first experience with us was less than satisfactory. We at David’s Bridal are committed to finding the perfect dress to complete your special day. We are glad to hear that the manager was able to provide you with a great experience during your next visit. We want to thank you for taking the time to tell us about your experiences. We will be providing our store with a coaching that will enhance their customer service etiquette as want to make sure that we are providing all of our cust... read more
Service was terrible. Made a bridal appointment 1 month in advance for 2:30 on a Saturday. I understand Saturdays are much busier days, but I was not assisted by my consultant until after 3pm. Didn't get my first dress on until about 3:30 because she was helping with another bride, and kept forgetting to grab my slip for me. Once she finally got me a couple dresses to try on, I liked the first one, and didn't like the second two and she instantly gave up on me, stating "I can't get a feel for what your style is, I just don't... read more
Frequently asked questions about David's Bridal Westminster CO
How is David's Bridal Westminster CO rated?
David's Bridal Westminster CO has a 4.3 star rating with 2,921 reviews.
When is David's Bridal Westminster CO open?
David's Bridal Westminster CO is open now. It will close at 7:30 p.m.