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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 a.m. | |
| Tue | 8:00 a.m. to 3:00 a.m. | |
| Wed | 8:00 a.m. to 3:00 a.m. | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Jan, Thank you for your feedback.
Business response:
Sybil, We appreciate your positive feedback and are happy to see that we received a perfect score. We look forward to seeing you again soon!
Very nice and clean spacious room comfy bed
Business response:
Karen, Thank you for your feedback. We hope to have you as a return guest soon.
Wonderful weekend. The overnight stay was fabulous. We came for the Englebert show and stayed overnight. The hotel and Casino are just beautiful. Everything is spotless and convenient. Food was delicious, all employees are courteous, friendly people. I would recommend this hotel and Casino to anyone who wuld like a get a way, it made me feel like i was in Vegas.
Business response:
Joan, Thank you for your feedback! We are delighted to hear that you enjoyed all aspects of your casino and hotel visit. We look forward to having you as a return guest soon and hope that you may choose to attend another show at the Vine show room, or visit the beautiful Finger Lakes region and explore all it has to offer travelers.
Business response:
Juan, Thank you so much for your positive review. We hope to have you as a return guest soon!
First time at the casino/hotel. Beautiful and clean
Business response:
Lou Ann, Thank you for staying with us! We appreciate your positive feedback and we hope to have you as a return guest soon!
Business response:
Thank you for your Outstanding Review! We look forward to having you stay with us in the future!
I really like this place but the room I stayed in this time was not as nice as the one I had last time. The desk was all scratched up just didnt look keep up as the last room.
Business response:
India, Thank you for your feedback. We are happy to have had you as a return guest and hope to see you again in the near future. We will send your feedback regarding the desk to housekeeping and maintenance.
The cutomer service was awful!!
Business response:
Debbia, We sincerely apologize for the inconveniences you experienced, and that the guest service you were provided did not exceed your expectations. Please feel free to contact the property so we may learn more about your experience. Thank you
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.2 star rating with 16,159 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.