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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 a.m. | |
| Tue | 8:00 a.m. to 3:00 a.m. | |
| Wed | 8:00 a.m. to 3:00 a.m. | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Robin, Thank you for your feedback. We are happy you enjoyed your stay with us and hope to have you as a return guest soon!
My wife and I decided to stay at this resort while visiting the wineries in finger lakes...we were definitely not disappointed...the hotel rooms are fabulous and the casino is beautiful...the Portico restaurant is a 5 star dining experience...overall you can't go wrong with staying and gaming at the Del Lago...everything is spot on!!!
Business response:
David, Thank you very much for your feedback and for visiting our resort while in the beautiful Finger Lakes region of New York. We are thrilled to hear you enjoyed your stay with us and we hope you will return here soon!
Business response:
Thank you for your Outstanding Review! We look forward to having you stay with us in the future!
Business response:
Ted J., Thank you for your feedback. We are glad to hear you enjoyed your stay and look forward to your return.
We love the friendlyness of all of the staff. Feel safe. Everything is clean, neat & & respectable. We truly enjoy visiting to Del Lago. It's well worth our drive from the Buffalo area. The area just seems safer than our casino's by us.
Business response:
Jacqueline, Thank you very much for your review. We thank you for visiting our hotel and casino and we hope to have you back again soon.
Business response:
Julio, Thank you for your review and for choosing del Lago Resort and Casino. We hope to have you as a return guest in the future.
This is a luxury room for a moderate rate price. We're extremely happy with the staff (front desk, wait staff, and security) , the room, and the resort/casino environment. We are looking forward to staying here again.
Business response:
Peter, Thank you very much for your feedback. We are happy you enjoyed your stay with us and found our team members to be warm and welcoming. We look forward to your return visit!
Spacious, very clean rooms. There should be more information available in the rooms. There should be the option of a bathtub for older guests.
Business response:
Dave, Thank you for your feedback. We do have in-room iPads that display information about the amenities we offer on property. We do offer shower chairs as well for your convenience. During your next stay, feel free to request a shower chair at check-in and one will be provided for you.
Pass
Business response:
Richard, Thank you for your review. We are glad you enjoyed your stay with us!
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.2 star rating with 16,159 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.