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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was good except for our air conditioning wasn’t working and had to be fixed at 3am. Didn’t get much sleep because of it.
Business response:
Thank you for the Outstanding Review! We look forward to having you with us again in the future!
Our Go-To In Upstate New York Del Lago has been our go-to hotel during trips to visit relatives in the area. The rooms are gorgeous, service is friendly and the casino has all the latest machines.
Business response:
Thank you for your Outstanding Review! We look forward to having you again with us!
Business response:
Thank you for your Review! We hope everything was to your liking and look forward to having you again with us!
Business response:
Thank you for your Great Review! We look forward to having you again with us!
Room was clean, shower and bathroom were stocked with shampoo, conditioner and body lotion from The Spa, Fluffy bathrobes and a mattress and pillows that were firm and comfortable. 40 minutes to Skaneateles and most distillery's. Casino had plenty of slots and the Gym was first class.
Business response:
Thank you for your Outstanding Review! We look forward to having you again with us!
Business response:
Thank you for your Great Review! We look forward to having you again with us!
So the property itself is very good, and reasonably priced. the best restaurants on-property are only open Th-Sat, though. We haver stayed each summer for the last 3 years - BUT NEVER AGAIN. There is a massive waste facility about 5 miles away, and we woke up at 4 am with an awful smell, and just packed up and left. If you google it, it's a real problem, but the smell comes and goes, and we hadn't gotten "hit" before.
Business response:
Thank you for your Review! We always look to satisfy our guests and apologize for your negative experience, we look forward to having you again with us!
Business response:
Thank you for your Outstanding Review! We look forward to having you again with us!
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 12,979 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.