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del Lago Resort & Casino

4.5

About this business

This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property. 

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.512,979 reviews
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Ronald's profile image
Ronald 
9 months ago

Business response:

Thank you for such an outstanding review! We look forward to having you stay with us again in the future! 

Robin's profile image
9 months ago

Business response:

Thank you for the Outstanding Review! We look forward to having you stay with us in the future! 

Michael's profile image
Michael 
9 months ago

The property was very well kept. We were not pleased a facility that calls itself a resort yet has no pool or hot tub. There is only one sit down restaurant which opens late in the morning for breakfast. We are older very early risers. Portico is opened only on days we weren't there. We live in CT with real casinos a large variety of dining establishments. Sadly, We left the facility for all our meals. The afternoon the facility lost power and went on generator, the Sociale staff was unable to serve any of us food. They actu... read more

Business response:

Thank you for your Review! We always look to satisfy our guests and apologize for your negative experience, we look forward to having you again with us! 

Michael J.'s profile image
Michael J. 
9 months ago

Always excited except we made a deposit this time !! 

Business response:

Thank you for the Outstanding Review! We look forward to having you stay with us in the future! 

Thomas's profile image
Thomas 
9 months ago

Excellent 

Business response:

Thank you for the Outstanding Review! We look forward to having you stay with us in the future! 

Alan's profile image
9 months ago

Business response:

Thank you for the Great Review! We look forward to having you stay with us in the future! 

Chris's profile image
9 months ago

Long walk from one elevator end of hall with luggage. 

Business response:

We apologize if anything was not to your standards during your stay. Just let us know and we can make accommodations as best we can to have you closer to our elevators. We hope to have you back in the future with us! Take care! 

Britta's profile image
Britta 
9 months ago

Business response:

We apologize if anything was not to your standards during your stay. We hope to have you back in the future with us! Take care! 

Virginia's profile image
Virginia 
9 months ago

We had a very nice time Easy in and out Nice clean and nice places to eat 

Business response:

Thank you for the Outstanding Review! We look forward to having you stay with us in the future! 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.5 star rating with 12,979 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.