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del Lago Resort & Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.215,643 reviews
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Maud 
11 months ago

Check in was not very friendly.Not rude but not friendly 

Business response:

Thank you for your Review! We apologize you did not have a pleasant experience with our staff. We always strive to give our guests the best experience. Despite this, we look forward to having you stay with us in the future! 

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Ted 
11 months ago

Business response:

Thank you for your Outstanding Review! We look forward to having you stay with us in the future! 

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Nicole 
11 months ago
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Marilyn 
11 months ago

Casino. 

Business response:

Thank you for your Outstanding Review! We look forward to having you stay with us in the future! 

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Nanette 
11 months ago

Very nice. I would definitely book here again. 

Business response:

Thank you for your Outstanding Review! We look forward to having you stay with us in the future! 

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Rose 
11 months ago
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Jason 
11 months ago
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Nardia 
11 months ago

Was not informed of the additional $75 charge to hold the room each night, which should have been specified upon booking so that was inconvenient, don’t appreciate hidden fees upon arrival! Housekeeping did not clean my room everyday as it specifies, had to keep reminding housekeeping who did apologize for the inconvenience. There was no real entertainment going on besides the casino, which made some days there boring and uneventful. 

Business response:

Thank you for your Review! We apologize you did not have a pleasant experience with our staff. We always strive to give our guests the best experience. Despite this, we look forward to having you stay with us in the future! 

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William 
11 months ago

The classiest stay on the NY i90 corridor. 

Business response:

Thank you for your Outstanding Review! We look forward to having you stay with us in the future! 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 15,643 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close at 3:00 a.m.