This profile has been claimed by the business owner or representative.
del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location is great. The rooms are really nice and the beds are very comfortable. i highly recomend this hotel.
Business response:
Thank you for such an outstanding review! We look forward to having you stay with us again in the future!
Business response:
Thank you for the Great Review! We look forward to having you stay with us in the future!
Last night water pressure and lack of hot water even in to next morning. very annoyed. Also disappointed in only 2 restaurant s available to eat ; especially at dinner ! Went out of facility to get dinner.
Business response:
Thank you for your Review! We always look to satisfy our guests and apologize for your negative experience, we look forward to having you again with us!
Very few options for dining. And the main restaurant closed at 8 or 9. There isn't much around the area so I probably wouldn't stay there again.
Business response:
We apologize if our food options were not to your standards during your stay. Despite this, we hope to have you back in the future with us! Take care!
Business response:
We apologize if anything was not to your standards during your stay. We hope to have you back in the future with us! Take care!
Clean and Comfortable Hotel Our room was clean and comfortable. Great place to stay for nearby concert.
Business response:
Thank you for such an outstanding review! We look forward to having you stay with us again in the future!
Top 5 I travel for work and stay in a lot of hotels. This one is definitely in the top 5! Everything was perfect, right down to the bathrobes! I would have expected to pay twice as much for the room. Great job del Lago! I can't wait to come back!
Business response:
Thank you for the Outstanding Review! We look forward to having you stay with us in the future!
Concert night Came to watch concert didn’t want to drive home late so booked a room. Del lago of course jacked up the price because it was a weekend and concert night but worth it not to drive home.there’s really no other hotels around
Business response:
Thank you for the Great Review! We look forward to having you stay with us in the future!
Great place to stay
Business response:
Thank you for the Outstanding Review! We look forward to having you stay with us in the future!
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 12,980 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.