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del Lago Resort & Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.217,147 reviews
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Deanna's profile image
Deanna 
9 months ago

Room was comfortable and clean for the most part . For some reason there were several flies in the room that we had to kill . The staff were not as friendly as before . I had an issue where I lost my room key and the lady at the desk wouldn’t verify who I was or what room I was in . She immediately called security on me only to realize I was an actual guest ! No apology or anything on her end . It was humiliating to say the least . 

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Anastasia 
9 months ago

There were not many breakfast options but we loved that there aas a small doggo park and pet friendly rooms 

EDWARD's profile image
EDWARD 
9 months ago

Yes excellent 👍 

James's profile image
James 
9 months ago

nice room, nice price 

Mike's profile image
Mike 
10 months ago

Amazing hosts and staff. All knowledgeable and friendly 

Michael's profile image
Michael 
10 months ago

Was a nice stay 

Business response:

Thank you for your Outstanding Review! We look forward to having you stay with us in the future! 

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Linda 
10 months ago

Easy check-in, staff was very friendly, room was clean and very nice. Enjoyed the restaurant, good food, the staff at the restaurant was very attentive and quick to please. Even check out was easy. A very nice place to stay! 

Business response:

Thank you for your Outstanding Review! We look forward to having you stay with us in the future! 

James's profile image
James 
10 months ago

The room was pretty outdated, scratches on the furniture, kind of dingy. Bed was comfortable. 

Business response:

Thank you for your Review! We apologize you did not have a pleasant stay with us. We always strive to give our guests the best experience. Despite the issues, we look forward to having you stay with us in the future! 

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frank 
9 months ago

Great food l, nice rooms. You'll never win anymoney at thst casino, scam 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 17,147 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.