Dental on Central

PW F. 

on Yelp

2 years ago

Came here for dental implants. Their process is full of roadblocks that resulted in the initial bone graft that they did to deteriorate to the point of being useless. The proposed surgical solution now required me to see Four medical doctors and get Four imaging tests and an EKG. For dental work! The office staff can be rude, and denigrating. I will single out the anesthesiologist as the primary source of the attitude. After a full year of waiting, I found another dental surgeon to solve my problem. Guess what, it... read more

Military V. 

on Yelp

2 years ago

I am a 21 years Military Veteran who operates on a fixed income. I went to Dental on Central for a procedure in December, 2022. I was told during that visit that I would be getting a refund check within 4-6 weeks. After almost 3 months of waiting for my refund, my wife called the office and was told my refund was being put towards our next visit. The office decided to hold on to my refund and made a decision without my consent. No one from the office consulted us about their decision. When my wife heard this, she expressed h... read more

Military V. 

on Yelp

2 years ago

I am a 21 years Military Veteran who operates on a fixed income. I went to Dental on Central for a procedure in December, 2022. I was told during that visit that I would be getting a refund check within 4-6 weeks. After almost 3 months of waiting for my refund, my wife called the office and was told my refund was being put towards our next visit. The office decided to hold on to my refund and made a decision without my consent. No one from the office consulted us about their decision. When my wife heard this, she expressed h... read more

Isreal O. 

on Yelp

3 years ago

Don't waste your time at this place. I had asked the lady do they accept AHCCCS and she said yeah but you have to be disabled mentally and physically for the anesthetic. I told her that I was mentally disabled and she basically told me I wasn't. What kind of dentist has their nerves to tell somebody over the phone that they're not mentally disabled when they don't know nothing about you. In other words this is not a place anybody should go to and you should take your business somewhere else. I would not recommend this place ... read more

Isreal O. 

on Yelp

3 years ago

Don't waste your time at this place. I had asked the lady do they accept AHCCCS and she said yeah but you have to be disabled mentally and physically for the anesthetic. I told her that I was mentally disabled and she basically told me I wasn't. What kind of dentist has their nerves to tell somebody over the phone that they're not mentally disabled when they don't know nothing about you. In other words this is not a place anybody should go to and you should take your business somewhere else. I would not recommend this place ... read more

Guadalupe M. 

on Yelp

3 years ago

The doctors are phenomenal However the front office staff I. The other hand are horrible. Never return calls to follow up and procedures. The front office Bills incorrect copay's and when the front office manager was informed her comment was simply " why do you keep coming here" wow wished I knew who was above her so I could resort this. The manager had the nerve to snatch my kids paper worth with information off my hands .. 

Guadalupe M. 

on Yelp

3 years ago

The doctors are phenomenal However the front office staff I. The other hand are horrible. Never return calls to follow up and procedures. The front office Bills incorrect copay's and when the front office manager was informed her comment was simply " why do you keep coming here" wow wished I knew who was above her so I could resort this. The manager had the nerve to snatch my kids paper worth with information off my hands .. 

Nereyda P. 

on Yelp

3 years ago

This office is worse than the Karen's I deal with as a barista. I have literally been trying to get an appointment for my wisdom teeth to be removed for OVER A YEAR! My mom & I have been calling and always get sent to voicemail. When they do actually answer, they tell me that they can't schedule because the person who does that specific dentists book isn't there and to call back another time or that they'll give us a call (they never do). The first appointment, they literally scheduled me on a SUNDAY, the second one I didn't... read more

Nereyda P. 

on Yelp

3 years ago

This office is worse than the Karen's I deal with as a barista. I have literally been trying to get an appointment for my wisdom teeth to be removed for OVER A YEAR! My mom & I have been calling and always get sent to voicemail. When they do actually answer, they tell me that they can't schedule because the person who does that specific dentists book isn't there and to call back another time or that they'll give us a call (they never do). The first appointment, they literally scheduled me on a SUNDAY, the second one I didn't... read more