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Derby City Gaming and Hotel
- Hotels
- Louisville, KY
About this business
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
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Business response:
Holly- Thank you for the Perfect 10! We look forward to seeing you during your next stay
Beautiful Karen at check in was amazing and so welcoming and friendly. The room was beautiful. The shower water was just like warm but other than that, it was a great stay in a very clean and beautiful room and hotel in general.
Business response:
Lori- Thank you for the Perfect 10! We are so glad you enjoyed your stay. We invite you back to see Karen's hospitality once again.
Business response:
Dear Patricia. Thank you for taking the time to rate your recent stay at Derby City Gaming & Hotel. We value your feedback and look forward to hosting you in near future.
Business response:
Thank you for the Perfect 10! We are so happy you had a great visit
Excellent We went for a couple getaway, and I could not say anything bad about the hotel casino or restaurant. We had a wonderful time, service was amazing, rooms are absolutely gorgeous, we ate at Oliver‘s chophouse, and the food was phenomenal. We will definitely be back and we will highly recommend this hotel and casino to our friends and family.
Business response:
We are thrilled you had a wonderful stay and experience. Please come back soon.
Business response:
Thank you for the 5 * review. We look forward to hosting you again the next time you are in the area.
We only stayed one night. We stayed in the luxury room. Very large room. Everything was very clean except a used bandaid that fell out of the bedding. No weird smells in the room. Hallways smell very good. Like air freshener. We didn’t get to use the casino but it’s very close to the hotel lobby. The surrounding area didn’t look very nice. This hotel is around 15 min from downtown area and 8-10 min from Kentucky expo center.
Business response:
We thank you for your review regarding your most recent stay. Please come back the next time you are in the area.
Business response:
Thank you for the perfect 10!
Rooms are clean no housekeeping once your in for your stay they dont give you hand soap to wash your hands at the sink!Had to go to desk and beg for some! Showers nice but hot water a problem had to get it hot! Rooms very noisy by airport hear the planes all night and day! Gambling a joke only slots have no video Roulette or craps or poker its a joke race track room a joke no programs and to cash out if lucky you win machine dosent work and cant bring voucher to cashier cause they say that part is churchill downs have to go ... read more
Frequently asked questions about Derby City Gaming and Hotel
How is Derby City Gaming and Hotel rated?
Derby City Gaming and Hotel has a 4.3 star rating with 6,977 reviews.
When is Derby City Gaming and Hotel open?
Derby City Gaming and Hotel is open now. It is open 24/7.