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Derby City Gaming and Hotel
- Hotels
- Louisville, KY
About this business
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
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long walk to hotel rooms here are very nice with a horse themed decor everywhere,but the one thing that should be looked at is how to improve the parking,it shares space with a casino with no separate parking for hotel guests.So if you check in on the weekend pm be prepared to walk.I walked about a furlong with 2 bags.I guess they would rather keep the nickel slot players happy than the $250-$400 room a night guests.The rooms are real nice but I wouldn't stay here again,
Business response:
We are sorry for your inconvenience during your stay. Our weekends are our busiest times as well as the festivals going on. We truly hope you give us another try.
Lovely stay This hotel experience was great! The hotel, being that it's new, was absolutely wonderful. It was clean. The rooms are spacious, even the bathroom is spacious. Parking can be a little tricky as the hotel shares the lot with the casino. Nonetheless, the walk was never too far from the building. We did enjoy some time on the gaming floor, but more than that, we enjoyed the live music and the bar atmosphere. Drinks at the bar were a cheap, and people were line dancing having a good time. I worked remotely during the... read more
Business response:
Sharon- Thank you so much for the lovely review. We are thrilled you had an enjoyable time and had some down time to enjoy the sounds and sites we offer. Please come back soon
Everything
Business response:
Thank you for the 5* review. We invite you back again anytime
KIND STAFF, CLEAN ROOMS
Business response:
thank you for the 5*s. We are thrilled you enjoyed your stay
Clean, great beds, friendly casino workers.
Business response:
Thank you for the 5*s!
Business response:
Thank you for reviewing your stay
Beautiful Hotel, very clean and brand new
Business response:
Thank you for the perfect 10!! Please come back to see us soon
Great place Room was super clean. The hotel was super clean. Staff was amazing. Only issue was we had room 206 on a Saturday and the music kept us up later than we wanted to be.
Business response:
Hi Douglas, thank you for the perfect rating and the feedback. If you visit on another Friday or Saturday night, please request a room on floors 3-5. Kind Regards.
Property was in a strange location
Business response:
Thank you for reviewing our hotel.
Frequently asked questions about Derby City Gaming and Hotel
How is Derby City Gaming and Hotel rated?
Derby City Gaming and Hotel has a 4.3 star rating with 6,977 reviews.
When is Derby City Gaming and Hotel open?
Derby City Gaming and Hotel is open now. It is open 24/7.