This profile has been claimed by the business owner or representative.
Derby City Gaming and Hotel
- Hotels
- Louisville, KY
About this business
Ready to enjoy even more of what you love at Derby City Gaming? You’re in luck—the all-new Derby City Gaming Hotel is now open! Proudly owned and operated by Churchill Downs, the stylish 123-room hotel features 14 corner suites and a luxurious Presidential VIP suite. Hit the jackpot on the newly expanded gaming floor with over 1,300 of the hottest games, including an outdoor smoking room and VIP gaming area. Remember to use your Players Card every time you wager to be eligible for promotions, bonus Free Play and other perks.... read more
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Dear Elise. Thank you for sharing your feedback with us! We are delighted to hear that you enjoyed your recent stay at Derby City Gaming & Hotel, especially our comfortable accommodations. Providing a relaxing and enjoyable experience for our guests is our top priority, and we are thrilled that we met your expectations in this regard. It's always rewarding to know that our efforts to create a comfortable environment have been appreciated by our guests. We look forward to welcoming you back for another comfortable stay in the... read more
Great room One of the best rooms I’ve ever had.
Business response:
Dear Debra. Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at Derby City Gaming & Hotel. Ensuring our guests' happiness and satisfaction is always our goal, and we are delighted that you enjoyed our amenities and services. It's fantastic to know that you found everything to your liking. Providing a comfortable and enjoyable stay is what we strive for, and your kind words are truly appreciated by all of us here. We can't wait to welcome you back f... read more
Everything was clean and new. Two restaurants and three bars on site was perfect for us.
Business response:
Dear James. Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent stay with us at Derby City Gaming & Hotel. Providing our guests with a memorable experience is what we strive for, and we are delighted that we met your expectations. Your kind words about our comfortable accommodations mean a lot to us. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY. If there's anything more, we can... read more
Hotel room was fantastic. MOST of the staff was excellent. Highly recommend.
Business response:
Dear Sydney. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a satisfactory stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know.
Business response:
Dear Debra. Thank you for sharing your feedback with us! We are delighted to hear that you enjoyed your recent stay at Derby City Gaming & Hotel, especially our comfortable accommodations. Providing a relaxing and enjoyable experience for our guests is our top priority, and we are thrilled that we met your expectations in this regard. It's always rewarding to know that our efforts to create a comfortable environment have been appreciated by our guests. We look forward to welcoming you back for another comfortable stay in the... read more
Business response:
Dear Randy. Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a satisfactory stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know. Your input helps us to continually enhance our services and facilities for future guests. We hope to ... read more
Could see the race track from our room.
Business response:
Dear Kimberly. Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at Derby City Gaming & Hotel. Ensuring our guests' happiness and satisfaction is always our goal, and we are delighted that you enjoyed our amenities and services. Your kind words are truly appreciated by all of us here. We can't wait to welcome you back for another delightful stay. If there's anything else we can do to make your future visits even better, please don't hesitate to reac... read more
Business response:
Dear Jacki. Thank you for sharing your feedback with us! We are delighted to hear that you enjoyed your recent stay at Derby City Gaming & Hotel, especially our comfortable accommodations. Providing a relaxing and enjoyable experience for our guests is our top priority, and we are thrilled that we met your expectations in this regard. It's always rewarding to know that our efforts to create a comfortable environment have been appreciated by our guests. We look forward to welcoming you back for another comfortable stay in the... read more
Business response:
Dear Lorraine. Thank you for sharing your feedback with us! We are delighted to hear that you enjoyed your recent stay at Derby City Gaming & Hotel, especially our comfortable accommodations. Providing a relaxing and enjoyable experience for our guests is our top priority, and we are thrilled that we met your expectations in this regard. It's always rewarding to know that our efforts to create a comfortable environment have been appreciated by our guests. We look forward to welcoming you back for another comfortable stay in ... read more
Frequently asked questions about Derby City Gaming and Hotel
How is Derby City Gaming and Hotel rated?
Derby City Gaming and Hotel has a 4.6 star rating with 5,229 reviews.
When is Derby City Gaming and Hotel open?
Derby City Gaming and Hotel is closed now. It will open at 9:00 a.m.