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Derek Mercer at KBHS Home Loans (NMLS #648871)

5.0

About this business

Derek Mercer is your Jacksonville local lender. As a loan officer at KBHS Home Loans, Derek is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Derek at (904) 571-4930 for more information! 

Location details

10365 Hood Road Unit 201, Jacksonville, FL, 32257, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0399 reviews
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David Roman's profile image
David Roman 
on www.kbhshomeloans.com/DerekMercer

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a year ago

Derek is a wonderful person always answered our questions and always return our calls. Thank you Derek for helping us. 

Muhammad Umar's profile image
Muhammad Umar 
on www.kbhshomeloans.com/DerekMercer

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a year ago

Even though Derek kept saying that it was a team effort to get to closing, I felt that if it had not been for Derek we would not have made it to closing. He communicated better than the coordinator and the title company. In that team effort, he was the MVP. 

Christinne Foschaar's profile image
Christinne Foschaar 
on www.kbhshomeloans.com/DerekMercer

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a year ago

Derek kept constant communication with me and kept the process going for closing. He was very informative and willing to help. He also made himself available for any questions I had. 

Jonathan Wollistion's profile image
Jonathan Wollistion 
on www.kbhshomeloans.com/DerekMercer

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a year ago

Our loan program that was presented to us and we agreed upon changed. It affected us financially. We were still able to close but our mortgage payment is now higher then what we were told it would be from the first program. This process was really frustrating. 

Billy Emberton's profile image
Billy Emberton 
on www.kbhshomeloans.com/DerekMercer

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a year ago

Derek was great to work with! 

Vyacheslav Shlyakhover's profile image
Vyacheslav Shlyakhover 
on www.kbhshomeloans.com/DerekMercer

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a year ago

Derek and Andrea both were with me every step of the way, guiding and supporting me, answering my questions, helping, therefor this loan process was very smooth. they are very professional, knowledge people, I felt more like a friend rater than costumer. I can not express greater appreciations. Thank you very much, FRIENDS. 

Kirk Dorozsmay's profile image
Kirk Dorozsmay 
on www.kbhshomeloans.com/DerekMercer

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a year ago

Quickly replied to messages. Love that. 

Maxine Rolka's profile image
Maxine Rolka 
on www.kbhshomeloans.com/DerekMercer

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a year ago

Excellent service 

Gilbert Rolka's profile image
Gilbert Rolka 
on www.kbhshomeloans.com/DerekMercer

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a year ago

Response time. Thorough. Communicates effectively. Capable of offering options or modifications as loan progresses and situations change. Very personable. Polite! Overall exceptional to deal with, knows his business well. Don't loose him!! 

Frequently asked questions about Derek Mercer at KBHS Home Loans (NMLS #648871)

How is Derek Mercer at KBHS Home Loans (NMLS #648871) rated?

Derek Mercer at KBHS Home Loans (NMLS #648871) has a 5 star rating with 399 reviews. 

When is Derek Mercer at KBHS Home Loans (NMLS #648871) open?

Derek Mercer at KBHS Home Loans (NMLS #648871) is closed now. It will open at 9:00 a.m.