This profile has been claimed by the business owner or representative.
Derek Mercer at KBHS Home Loans (NMLS #648871)
- Mortgage Lenders
- Jacksonville, FL
About this business
Derek Mercer is your Jacksonville local lender. As a loan officer at KBHS Home Loans, Derek is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Derek at (904) 571-4930 for more information!
Location details
10365 Hood Road Unit 201, Jacksonville, FL, 32257, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Derek is a wonderful person always answered our questions and always return our calls. Thank you Derek for helping us.
Even though Derek kept saying that it was a team effort to get to closing, I felt that if it had not been for Derek we would not have made it to closing. He communicated better than the coordinator and the title company. In that team effort, he was the MVP.
Derek kept constant communication with me and kept the process going for closing. He was very informative and willing to help. He also made himself available for any questions I had.
Our loan program that was presented to us and we agreed upon changed. It affected us financially. We were still able to close but our mortgage payment is now higher then what we were told it would be from the first program. This process was really frustrating.
Derek was great to work with!
Review not verified by Birdeye. Learn more
Derek and Andrea both were with me every step of the way, guiding and supporting me, answering my questions, helping, therefor this loan process was very smooth. they are very professional, knowledge people, I felt more like a friend rater than costumer. I can not express greater appreciations. Thank you very much, FRIENDS.
Quickly replied to messages. Love that.
Excellent service
Response time. Thorough. Communicates effectively. Capable of offering options or modifications as loan progresses and situations change. Very personable. Polite! Overall exceptional to deal with, knows his business well. Don't loose him!!
Frequently asked questions about Derek Mercer at KBHS Home Loans (NMLS #648871)
How is Derek Mercer at KBHS Home Loans (NMLS #648871) rated?
Derek Mercer at KBHS Home Loans (NMLS #648871) has a 5 star rating with 399 reviews.
When is Derek Mercer at KBHS Home Loans (NMLS #648871) open?
Derek Mercer at KBHS Home Loans (NMLS #648871) is closed now. It will open on Monday at 9:00 a.m.