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Derek Mercer is your Jacksonville local lender. As a loan officer at KBHS Home Loans, Derek is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Derek at (904) 571-4930 for more information!
10365 Hood Road Unit 201, Jacksonville, FL, 32257, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Derek kept me informed about current rates and also about the procedures that needs to be followed after each step. He also clarified any questions that I had regarding the loan.
He is professional he knows his job kindly patient He is in the middle between the underwriter and the buyer
Communication thru the whole process!
Derek was friendly and kept in touch with us and updating us as the loan progressed
Clear and direct communication. Through at explaining the loan concepts to people who never look at that type of info. Friendly communications overall.
As first time homebuyers we had lots of questions. Derek took the time to answer everything we had through email but he was also happy to hop on the phone whenever needed. Great communication and support throughout the whole process.
He has great communication skills
Very communicative and answered every question thoroughly.
Derek was helpful and responsive throughout the entire year long process.
Derek Mercer at KBHS Home Loans (NMLS #648871) has a 5 star rating with 399 reviews.
Derek Mercer at KBHS Home Loans (NMLS #648871) is open now. It will close at 5:00 p.m.