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Derek Mercer at KBHS Home Loans (NMLS #648871)

5.0

About this business

Derek Mercer is your Jacksonville local lender. As a loan officer at KBHS Home Loans, Derek is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Derek at (904) 571-4930 for more information! 

Location details

10365 Hood Road Unit 201, Jacksonville, FL, 32257, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0399 reviews
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Alexis Sears's profile image
Alexis Sears 
on www.kbhshomeloans.com/DerekMercer

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a year ago

Derek was always responsive, respectful, and knowledgeable. 

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Amanda Ray 
on www.kbhshomeloans.com/DerekMercer

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a year ago

Derek was very helpful and answered all the questions I had throughout the process and was always very quick with his responses 

Kevin Cameron's profile image
Kevin Cameron 
on www.kbhshomeloans.com/DerekMercer

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a year ago

Derek went above and beyond to help us get into our new house. When the builder had multiple construction delays Derek made sure the loan was not negatively impacted. He coordinated with our homeowner's insurance agent to ensure that we would have coverage despite 6 closing dates that affected the ability of the insurance agent to issue a rider because their system locks out after the third change to the effectivity date. He stayed late on Friday April 14 to issue an update to our loan disclosure and he took a call during... read more

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Nicole Davis 
on www.kbhshomeloans.com/DerekMercer

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a year ago

Derek was always available when I had questions. 

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Alberto Cardona 
on www.kbhshomeloans.com/DerekMercer

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a year ago

Didn't encounter any problems in response time and getting questions answered as they arose. 

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Maria Gonzalez 
on www.kbhshomeloans.com/DerekMercer

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a year ago

Always returned calls and answered my questions in a timely manner. 

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Ryan Davis 
on www.kbhshomeloans.com/DerekMercer

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a year ago

Nothing personal towards Derek, he helped where he could. With that being said, the whole experience we have had with KB as a whole would not lead us to ever refer anyone we know to them. 

Carlos Goncalves's profile image
Carlos Goncalves 
on www.kbhshomeloans.com/DerekMercer

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a year ago

Derek is great professional a gentleman with excellent customer service skills. The all process from start to finish was very pleasant making a client at easy. It was a privilege to have him representing us. I would give him 20 points if i could. Derek thank you very much for everything. 

Ronald Pokigo's profile image
Ronald Pokigo 
on www.kbhshomeloans.com/DerekMercer

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a year ago

over all responsiveness and knowledge of the KB staff. 

Frequently asked questions about Derek Mercer at KBHS Home Loans (NMLS #648871)

How is Derek Mercer at KBHS Home Loans (NMLS #648871) rated?

Derek Mercer at KBHS Home Loans (NMLS #648871) has a 5 star rating with 399 reviews. 

When is Derek Mercer at KBHS Home Loans (NMLS #648871) open?

Derek Mercer at KBHS Home Loans (NMLS #648871) is closed now. It will open at 9:00 a.m.