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Derek Mercer at KBHS Home Loans (NMLS #648871)

4.9

About this business

Location details

10365 Hood Road Unit 201, Jacksonville, FL, 32257, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9411 reviews
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Paul G.'s profile image
Paul G. 

Verified by Rate, Inc.

6 years ago

Derek is prompt, knowledgeable, and thorough. We found him easy to communicate with and pleasant. 

Norma M.'s profile image
Norma M. 

Verified by Rate, Inc.

6 years ago

Derek was awesome! My mother's mortgage was a complicated file. Derek handled it with much patience and professionalism. He guided me through the process. He is very knowledgeable and very personable. I greatly appreciated his assistance. He is a definite asset to your organization. My mother's file was definitely a textbook case. I would encourage you to use it as a training example for other loan originators. Please acknowledge and recognize Derek for his exceptional efforts! 

Clark R.'s profile image
Clark R. 

Verified by Rate, Inc.

6 years ago

Very helpful and understanding. Always available to help and answer questions. Very friendly and professional. 

John W.'s profile image
John W. 

Verified by Rate, Inc.

6 years ago

Personal attention and recognized me when I called 

Miguel D.'s profile image
Miguel D. 

Verified by Rate, Inc.

6 years ago

Derek was professional, efficient and pleasant. He provided everything promptly and was quick to reply. 

Patricia W.'s profile image
Patricia W. 

Verified by Rate, Inc.

6 years ago

Courteous and Professional 

Emilie D.'s profile image
Emilie D. 

Verified by Rate, Inc.

6 years ago

It was very easy and Derek was always available to answer questions that arose during the process. 

Melody H.'s profile image
Melody H. 

Verified by Rate, Inc.

6 years ago

Derek Mercer was extremely helpful in helping me with my mortgage. He kept me informed as to what was happening each day & with what was needed for the approval. He was very pleasant to deal with & I would recommend him to anyone needing to go through this process. A big thank you to Derek! 

Anne P.'s profile image
Anne P. 

Verified by Rate, Inc.

6 years ago

The bright spot in purchasing a new home was working with Derek Mercer. Aside from his frequent contact, he was always available by phone or email to provide information for a nervous home buyer. 

Frequently asked questions about Derek Mercer at KBHS Home Loans (NMLS #648871)

How is Derek Mercer at KBHS Home Loans (NMLS #648871) rated?

Derek Mercer at KBHS Home Loans (NMLS #648871) has a 4.9 star rating with 411 reviews. 

When is Derek Mercer at KBHS Home Loans (NMLS #648871) open?

Derek Mercer at KBHS Home Loans (NMLS #648871) is closed now. It will open on Monday at 9:00 a.m.