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Derek Torok
- Mortgage Brokers
- irvine, CA
About this business
Location details
18071 Fitch, Ste 200, irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Derek was helpful, knowledgeable & friendly in helping & advising me in acquiring my new loan. He is wonderful.
Business response:
Thank you so much for your positive rating for E Mortgage Capital.
Let me start by saying this — mine was not an easy situation. I was coming out of a divorce and was frustrated with other lenders trying to take advantage of my circumstances by quoting high closing costs. Then I met Derek, and right from the start, his personality and approach made me feel genuinely welcomed. He took the time to understand my situation and worked with me to secure the best possible deal. I walked in meeting Derek as a business professional, and walked out gaining a friend for life. His entire team — Hunter... read more
Business response:
The team here at E Mortgage Capital is thrilled to receive such great feedback, thank you.
Derek & Pete were extremely professional & timely on all deadlines. Would love to work with them again
Business response:
We're happy to see that you had a 5-Star experience at E Mortgage Capital. Thanks for sharing!
Relatively smooth transition
Business response:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Great job!
Business response:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.
Great rate. Slow to correct their broker fee to what we agreed upon. If had not been reviewing the disclosures closely I probably would have overpaid the fee.
Business response:
Hi Joseph, thank you for your feedback. We are committed to the continuous improvement of our service through the feedback we receive!
Easy to work with and kept me informed along the entire process. Perfectly explained all the details of the loan
Business response:
We are incredibly grateful that you took the time out to leave us a 5-Star review
Very patient and able to direct questions to people who were able to answer within the day. Was also able to be.kind and respectful of lots of last minute concerns. Great team!!!
Business response:
Thank you so much for this review. We really appreciate you being a customer. We're here for you anytime.
Went above and beyond to handle our financial needs and bringing this deal to the finish line. The customer service, the team put together and our concerns were all met.
Business response:
The team here at E Mortgage Capital is thrilled to receive such great feedback, thank you.
Frequently asked questions about Derek Torok
How is Derek Torok rated?
Derek Torok has a 4.7 star rating with 56 reviews.
When is Derek Torok open?
Derek Torok is closed now. It will open tomorrow at 9:00 a.m.