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Desert Radiology - Cathedral Rock
- Las Vegas, NV
About this business
Location details
7200 Cathedral Rock Dr #230, Las Vegas, NV, 89128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 6:00 p.m. | |
| Tue | 6:30 a.m. to 6:00 p.m. | |
| Wed | 6:30 a.m. to 6:00 p.m. | |
| Thu | 6:30 a.m. to 6:00 p.m. | |
| Fri | 6:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
refer to survey
MRI techs especially the initial tech who met me were awesome and very caring. Truly professional, the very best!
Business response:
We appreciate the 5-star rating! Thank you for your review and for choosing DR!
I called the appointment line numerous times to set up my ultrasound appointment…nobody answered the phone! The final time I called, I waited on hold for FIFTY TWO MINUTES before some overworked employee answered. I also received NO confirmation notice or reminder about my appointment. Do the doctors who own this practice realize how poorly their patients are being treated?
Business response:
Please accept our sincerest apologies for your less than satisfactory experience with our practice. We are committed to providing great customer service and are working hard to correct the issues with our scheduling process. Please email us at ContactDR@desertrad.com and we will have a representative contact you to assist you in scheduling. Thank you.
Great job!
Business response:
Thank you for your rating! We're happy to hear that you had a positive experience at our facility. Thank you for choosing DR!
There acoount
Business response:
Thank you for taking the time to review us! We're happy to hear that you had a good experience, and we're looking forward to serving you again. Thank you for choosing DR!
I’ve had 3 test back to back recently at 2 different Desert Radiology locations. I am impressed at how efficient they are. I have gone to another diagnostic place so I do have a place to compare it with. DR is larger and have more patients but they’re efficient, timely, clean, and able to answer all my questions.
Business response:
Thank you for the positive review! We appreciate you taking the time to share your experience. Thank you for choosing DR!
It was not a long wait.
Business response:
Thank you so much for your 5-star review! We are pleased to hear that you had a great experience, and we'll be here for you when you need us again. Thank you for choosing DR!
I was referred to DR by my primary care provider for an UltraSound. Was easy to make an appointment and the service was quick. Very little waiting time at the office. Staff was very personable, very professional and helpful.
Business response:
We appreciate the 5-star rating! Thank you for your review and for choosing DR!
The technician and receptionists were excellent but the MD review of the results was not done. He used my same language and I doubt if he ever referred to my previous results. There was no explanation at all if my pancreatic cysts grew in size and my diviriculitis had pockets. The results were out the following day. It was haphazardly done.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We value our patient's opinions and would like to thank you for bringing this issue to our attention. Please contact us at 702-759-7775 or marketing@desertrad.com if you would like to discuss your concerns further.
Frequently asked questions about Desert Radiology - Cathedral Rock
How is Desert Radiology - Cathedral Rock rated?
Desert Radiology - Cathedral Rock has a 4.7 star rating with 6,576 reviews.
When is Desert Radiology - Cathedral Rock open?
Desert Radiology - Cathedral Rock is closed now. It will open on Monday at 6:30 a.m.