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Desitter Flooring
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the second time we've had DeSitter install more hardwood flooring because of the trust earned, and the quality of workmanship. Our sales rep, Tim, guided us through the process and answered all questions. Scheduling was efficient with Colette. Installer Alejandro and crew were polite and meticulous, doing their best to make us satisfied. Even the carpeting adjuster was thorough. We would definitely use DeSitter again for our flooring needs.
Business response:
We love to hear from repeat customers. We work hard to make the whole process as smooth as possible. We look forward to working with you again! Thank you! Christy D - Client Services
Refinishing of our hardwood floors was professionally done with excellent results. Can't say enough for Todd and his crew.
Business response:
Earl - We are so glad to hear you are happy with your floors. Todd is amazing! Thank you! Christy D - Client Services
Our sales rep Hanna was very helpful when making our final choice on wood flooring. Our installer worked very hard to make sure that we were totally happy with the installation. Looks great!
Business response:
Ken - We are so glad your new hardwood floors look great and the installers did such a wonderful job. Thank you! Christy D - Client Services
Terry at the LaGrange store was very professional and courteous. She helped us select the perfect carpet. The installation went super well and we are extremely happy with our new carpeting!!!!!
Business response:
Deb - We are so glad you found the perfect carpet and are so extremely happy. We hope you enjoy it for many years to come. Thank you! Christy D - Client Services
We will definitely be a return customer! Our designer highly recommended DeSitter for carpet in our family room. Alan was very responsive and helpful, wonderful selection of carpet and great padding, installation team was prompt and precise. Very happy customers!
Business response:
Bridget - We are so glad you are happy with your new family room carpet. We look forward to working with you in the future. Thank you! Christy D - Client Services
Hana, at the Wheaton store, was fantastic! She offered valuable insight, wonderful suggestions, and we are thrilled with the results.
Business response:
Jane - We are so happy to hear you are thrilled the results of you new flooring. Hana is FANTASTIC and works hard to make sure her customers get what they want and what they need. Thank you! Christy D - Client Services
Joanne at the Glen Ellyn store was a huge help in selecting bound carpet for our living room rug. She was knowledgeable and provided great input in helping make my selection. The delivery guys were prompt, polite and helpful! Love my new rug!
Business response:
Sunny - We are so glad you love your new rug! Thank you - Christy D - Client Services
Paul in the Glen Ellyn store was extremely helpful and patient. Not having bought carpet for several years he was great at letting me know the current trend as well as what would work best in my home. I would highly recommend Paul Massey when looking at carpet or flooring for your home or business. The installers were fantastic! They were timely, courteous and did a great job.
Business response:
Time flies and trends do change..even with flooring. Paul is great at staying up to date with everything and knowing how to put it all together to fit your needs. We would never be able to finish a job without the help of our skilled installers. Thank you! Christy D - Client Services
Great experience from start to finish. Sales staff, Hana, was patient and knowleageble about different products. Never felt rushed to make a decision only the correct one. Installation was great and accomodating our need of 2 days to empty rooms. Installers were very professional. Highly recommend the personalized approach DeSitter gives the customer vs. a bigbox store.
Business response:
Andrew - Thank you for such kind words. We do pride ourselves on providing a personal touch. Hana is just amazing, she really does know her products and goes above and beyond to understand the needs and wants of her customers. Thank you! Christy D - Client Services
Frequently asked questions about Desitter Flooring
How is Desitter Flooring rated?
Desitter Flooring has a 4.9 star rating with 1,475 reviews.
When is Desitter Flooring open?
Desitter Flooring is closed now. It will open tomorrow at 9:00 a.m.