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Desitter Flooring

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.91,460 reviews
    Select a rating
    Deb & F.'s profile image
    5 years ago

    Terry at the LaGrange store was very professional and courteous. She helped us select the perfect carpet. The installation went super well and we are extremely happy with our new carpeting!!!!! 

    Business response:

    Deb - We are so glad you found the perfect carpet and are so extremely happy. We hope you enjoy it for many years to come. Thank you! Christy D - Client Services 

    Bridget's profile image
    5 years ago

    We will definitely be a return customer! Our designer highly recommended DeSitter for carpet in our family room. Alan was very responsive and helpful, wonderful selection of carpet and great padding, installation team was prompt and precise. Very happy customers! 

    Business response:

    Bridget - We are so glad you are happy with your new family room carpet. We look forward to working with you in the future. Thank you! Christy D - Client Services 

    Jane B.'s profile image
    5 years ago

    Hana, at the Wheaton store, was fantastic! She offered valuable insight, wonderful suggestions, and we are thrilled with the results. 

    Business response:

    Jane - We are so happy to hear you are thrilled the results of you new flooring. Hana is FANTASTIC and works hard to make sure her customers get what they want and what they need. Thank you! Christy D - Client Services 

    Sunny's profile image
    5 years ago

    Joanne at the Glen Ellyn store was a huge help in selecting bound carpet for our living room rug. She was knowledgeable and provided great input in helping make my selection. The delivery guys were prompt, polite and helpful! Love my new rug! 

    Business response:

    Sunny - We are so glad you love your new rug! Thank you - Christy D - Client Services 

    D. A.'s profile image
    5 years ago

    Paul in the Glen Ellyn store was extremely helpful and patient. Not having bought carpet for several years he was great at letting me know the current trend as well as what would work best in my home. I would highly recommend Paul Massey when looking at carpet or flooring for your home or business. The installers were fantastic! They were timely, courteous and did a great job. 

    Business response:

    Time flies and trends do change..even with flooring. Paul is great at staying up to date with everything and knowing how to put it all together to fit your needs. We would never be able to finish a job without the help of our skilled installers. Thank you! Christy D - Client Services 

    Andrew S.'s profile image
    5 years ago

    Great experience from start to finish. Sales staff, Hana, was patient and knowleageble about different products. Never felt rushed to make a decision only the correct one. Installation was great and accomodating our need of 2 days to empty rooms. Installers were very professional. Highly recommend the personalized approach DeSitter gives the customer vs. a bigbox store. 

    Business response:

    Andrew - Thank you for such kind words. We do pride ourselves on providing a personal touch. Hana is just amazing, she really does know her products and goes above and beyond to understand the needs and wants of her customers. Thank you! Christy D - Client Services 

    Mary ann S.'s profile image
    6 years ago

    We have used DeSitter over the years. Always satisfied. Installers did a great job. 

    Business response:

    Mary Ann - We love to hear from repeat customers and to know that you are always satisfied with the experience. We look forward to working with you in the years to come. Thank you!! Christy D -- Client Services 

    Kenneth C.'s profile image
    6 years ago

    We've bought from desitter for years.Always comfortable to deal with. They just installed another room carpet and promptly, and well done installation. Carper looks great. Installers did a neat job. 

    Business response:

    Kenneth - Always nice to hear from repeat customers and even nicer to know we have provided excellent service each and every time. Thank you! Christy D - Client Services 

    Jon B.'s profile image
    6 years ago

    Desitter helped us replace the runner on our stairway. Both the sales and installation experience were very professional and pleasant. 

    Business response:

    Jon - We are glad we were able to help you replace your runner on your stairway. Thank you! Christy D - Client Services 

    Frequently asked questions about Desitter Flooring

    How is Desitter Flooring rated?

    Desitter Flooring has a 4.9 star rating with 1,460 reviews. 

    When is Desitter Flooring open?

    Desitter Flooring is open now. It will close at 6:00 p.m.