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Desitter Flooring

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.91,475 reviews
    Select a rating
    Karin K.'s profile image
    6 years ago

    I worked with Joanne in the Glen Ellyn location and she was fabulous! Our selection process was very slow (!) and Joanne was extraordinarily patient and kept offering ideas and solutions and even made a trip to our house. Ecstatic with the finished product: new carpet in the bedrooms, sanded and refinished stairs and landings and a new runner on the stairs. People who came to do the work were very professional, very good, very efficient. Will definitely use DeSitter again! 

    Business response:

    Karin - We are so glad to hear you were able to take your time and choose a carpet that you really liked. We look forward to working with you in the future. Thank you! Christy D - Client Services 

    Nancy B.'s profile image
    6 years ago

    Satisfied with the job. Would recommend DeSitter's 

    Business response:

    Nancy - We are so glad you are satisfied. We love recommendations! Thank you! Christy D - Client Services 

    Jason's profile image
    6 years ago

    We visited DeSitter Flooring after have gone to a couple of the box stores and having a few people come over for for a estimates. We had one room that we wanted carpeted. The sale was good and they had a large variety of carpeting to choose from. They told us that the furniture would not be moved by the installers, other wise they would have to charge a little bit extra. We were able to talk to the sale people and they were able to give us a credit so they included the furniture moving but the installers never need to move t... read more

    Business response:

    Jason - We are so glad we were able to work with you and help you find the flooring you were looking for. Our installers are top notch and always do their very best. Thank you! Christy D - Client Services 

    Beth's profile image
    6 years ago

    Went into the showroom to find a quick and inexpensive carpet for a room seldom used in our home. Found it in stock, measurer came that day and carpet was installed the following week. Beautiful work and carpet. 

    Business response:

    Beth - We are so glad we were able to help you find the carpet that fit your needs. Thank you! Christy D - Client Services 

    Carol B.'s profile image
    6 years ago

    Terri at the LaGrange showroom was key in helping make the decision on floors for my new home. Very knowledgeable about different options - hardwood, vinyl, laminate. Ended up with hardwood in the exact color I was looking for. Also chose a carpet in the color and style I was looking for. Installation was wonderful....efficient and professional. Couldn’t be happier with all and would highly recommend DeSitter. 

    Business response:

    Carol - We are so glad Terry was able to help you find the perfect flooring and in the exact color you were looking for. We are so glad you could not be happier! Thank you. Christy D - Client Services 

    Harriet V.'s profile image
    6 years ago

    There were some communication issues this time and that was disappointing. We have used DeSitter in the past and been very satisfied, not so much this time. 

    Business response:

    Harriet - We are so sorry there were communication problems. We understand how frustrating that can be. We do appreciate your fed back and will use it to be a better company with better communication. Thank you! Christy D - Client Services 

    Rob and Sue P.'s profile image
    Rob and Sue P. 
    6 years ago

    Our flooring project (entire first floor) turned out fantastic. We had luxury vinyl planks installed. Our house looks so much larger, modern and clean looking! Ours was not a huge project, but a complicated project. We previously had carpet, tile, laminate and vinyl floors. Each room's floor was a different height. Yet, the guys installed the correct type of underlayment to raise the floors to a singular height, meaning not one transition was needed, making it a smooth clean job! Our house had an addition completed by a pr... read more

    Business response:

    Rob and Sue - We are so glad we were able to give your home such a beautiful makeover! We hope you enjoy your new flooring for many years to come. Thank you! Christy D - Client Services. 

    Debra Thomas G.'s profile image
    Debra Thomas G. 
    6 years ago

    Paul was helpful, knowledgeable and patient in helping us select hardwood flooring for our home. DeSitter's installers did a beautiful job installing the hickory wood, finishing the big project which included tile removal & subflooring in 2 days. We were so happy with our new flooring, we had DeSitter install the same hardwood in our home office in November 2018. Again, a beautiful job. We highly recommend Paul and the DeSitter craftsmen. 

    Business response:

    Debra - we are so glad to hear you are so happy with your new flooring. Hickory is just beautiful. Paul is always helpful and patient when helping his customer find what they are looking for. Our installers are amazing and work hard to get the job done right! Thank you! Christy D - Client Services 

    Teti F.'s profile image
    6 years ago

    I have nothing but great things to say about DeSitter in LaGrange. Their customer service goes above and beyond. Highly recommend. 

    Business response:

    We are so glad we could help you with your flooring needs. We love recommendations. Thank you! Christy D - Client Services 

    Frequently asked questions about Desitter Flooring

    How is Desitter Flooring rated?

    Desitter Flooring has a 4.9 star rating with 1,475 reviews. 

    When is Desitter Flooring open?

    Desitter Flooring is closed now. It will open tomorrow at 9:00 a.m.