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Desitter Flooring

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.91,475 reviews
    Select a rating
    Lynn D.'s profile image
    6 years ago

    I recently purchased bedroom carpeting from DeSitter. The assistance that I received from Allen and the installation was excellent. I would definitely purchase additional carpet there. 

    Business response:

    Lynn - We are so happy to hear you received excellent service from Allan and our installers. We pride ourselves on providing top notch service to all our customers. We look forward to working with you in the future. Thanks you! Christy D - Client Services 

    Urania's profile image
    6 years ago

    Dealing with Paul and De Sitters was a very pleasant experience for being a first time customer. Paul explained the different ways the carpet could be installed on my stairs and hallway. Installation went smoothly and installers were very thorough. I would recommend De Sitter flooring to my friends. I'm definitely going back and looking for new flooring for my kitchen. I do believe I received a great deal. Thanks Urania/Glen Ellyn 

    Business response:

    Urania - We are so happy to hear you had a pleasant first experience. We cannot wait to work with you on your kitchen update. Thank you! Christy D - Client Services 

    Barbara V.'s profile image
    6 years ago

    From the moment I stepped into the store in Glen Ellyn, I knew that I had made the right decision of going to DeSitter. The selection was phenomenal and the sales representative was knowledgeable and helpful. The gentleman who measured the room was efficient and was finished quickly and produced a perfect product. The installation crew was professional, well trained and completed the project in a timely fashion and with minimum noise. They cleaned up when the project was complete and the room was perfect when they left. 

    Business response:

    Barbara - We are so glad to hear from beginning to end your experience was such a positive one and you now have the perfect room. Thank you! Christy D - Client Services 

    Nic B.'s profile image
    6 years ago

    On time, installed perfectly. Clean-up was great and they even put the furniture back exactly as it was. 

    Business response:

    Nic - We are so glad your installation went off without a hitch and that the furniture move went as planned. Thank you! Christy D - Client Services 

    Hope G.'s profile image
    6 years ago

    I am thrilled with my new flooring! Product is of excellent quality & color. Everyone who sees it is very impressed and wants to know where I got it. DeSitter provided outstanding service including promptly answering all my questions and installing the flooring exactly as described on time. Workmen were very professional: detailed craftsmen, courteous and good communicators. I would definitely use DeSitter's services again in the future. 

    Business response:

    Hope - We are so glad you are thrilled with your new flooring. We look forward to working with you in the future for all your flooring needs. Thank you! Christy D - Client Services 

    Nancy D.'s profile image
    6 years ago

    This was our first experience with DeSitter- and we were highly satisfied. They offer quality products- excellent Customer Service- and finished on time. We recommend DeSitter. 

    Business response:

    Nancy - We are so glad to hear you are highly satisfied with your new flooring. Thank you! Christy D - Client Services 

    Bruce C.'s profile image
    6 years ago

    DeSitter was excellent at each phase of the carpet buying experience. Our salesman, Tim O'Brien, took the time to understand our carpeting needs and installation requirements. The gentleman that did the measuring was prompt and expedient. I can't say enough good things about the installers. The crew showed up on time, They were very careful moving the big pieces of furniture and made sure the new carpet was perfect. DeSitter certainly met and exceeded our expectations. 

    Business response:

    Bruce - We are so glad to hear we exceeded your expectations. We at DeSitter try our best to make the choosing and installing your flooring as stress free as possible. We hope you enjoy your new floor for many years to come. Thank you! Christy D - Client Services 

    Sandra H.'s profile image
    6 years ago

    De sitter went above and beyond our expectations. Tim (sales) was knowledgeable about every type of flooring. He helped us to find wool carpeting that was within our budget and addressed our allergy concerns. Scheduling was timely and there was good communication throughout. The installers did a beautiful job as well ! We couldn’t be happier and would recommend Desitter highly ! 

    Business response:

    Sandra - We are so glad you found a wool carpet that meets all you needs, natural fibers are so beautiful! Our installers are a great bunch of guys and we could not complete a job without them! Thank you! Christy D - Client Services 

    Beth L.'s profile image
    6 years ago

    This is the second time we've purchased from DeSitter. This experience matched my expectations and then some. The staff I met with in regards to making a few changes were very helpful and accommodating. Our carpet was installed by two excellent installers and overall a very good experience. 

    Business response:

    Beth - We love to hear from repeat customers. The team at DeSitter work very hard to make sure our customers get exactly what they need and want. Thank you! Christy D - Client Services 

    Frequently asked questions about Desitter Flooring

    How is Desitter Flooring rated?

    Desitter Flooring has a 4.9 star rating with 1,475 reviews. 

    When is Desitter Flooring open?

    Desitter Flooring is closed now. It will open tomorrow at 9:00 a.m.