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Desitter Flooring

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.91,475 reviews
    Select a rating
    Richard S.'s profile image
    6 years ago

    Entire purchase process through installation was excellent. Karen Gaimari was very, very helpful and the installers did an excellent job and could not have been nicer and more accommodating. Our several prior excellent Desitter experiences were related! 

    Business response:

    Richard - Karen is amazing and our installers go above and beyond to make sure the installation goes off without a hitch. It is always nice to hear from a repeat customer. Thank you! Christy D - Client Services  

    Ray K.'s profile image
    6 years ago

    Last week DeSitter Flooring did a superb job installing our basement floor. From the first time we went into the store to the time the flooring was installed, everyone we met was very professional and knowledgeable. The salesperson helped us to decide exactly what kind of flooring was appropriate for our needs. The scheduler worked with us to change the original schedule because of other work that was being done. The installers had much expertise in installing the stairs and finally the floor installers worked to make sure t... read more

    Business response:

    Ray - We are so glad to hear that the whole team worked with you to not only ensure you got the right flooring for your needs, but to ensure we made scheduling as convent as possible for you. Thank you! Christy D - Client Services 

    Melissa's profile image
    6 years ago

    The install guys were quick, friendly and communicated well. In fact, they we're one hour early. I would have preferred a phone call for them to say they were on their way since it was so much earlier than anticipated. I was very impressed because I expressed concern that it was not the carpet that I picked out. Which certainly wasn't their fault just my eyes. they must have told somebody in the warehouse once they got back because I got a phone call very quickly from the store manager. It was a great experience all around. 

    Business response:

    Melissa - We are so glad you had a positive experience. We value your fed back as it helps us better ourselves and our business. We do believe that communication and follow up are what sets us apart from others. We do try to take a personal approach to things. Thank you! Christy D - Client Services 

    Fran R.'s profile image
    6 years ago

    Wonderful! 

    Business response:

    Fran - We are glad to hear you are pleased. Thank you! Christy D - Client Services 

    Ron C.'s profile image
    6 years ago

    Excellent work 

    Business response:

    Ron - We are glad to provide you with excellent service. Thank you! Christy D - Client Services 

    Gary B.'s profile image
    6 years ago

    Our sales rep, Hana, did a great job of explaining the various types and styles of carpeting we were interested in and the two installers were very efficient and through. 

    Business response:

    Gary - Hana is a wonderful sales person. She does really take her time. She explains everything to ensure her customers get exactly what they want and what they need. Our installers are highly skilled craftsmen who are key in making everything come together.  

    Melanie G.'s profile image
    6 years ago

    From the sales floor to the finished installation everyone was terrific! 

    Business response:

    Melanie - We are so glad to hear you were pleased with every aspect of your installation. Team work is what makes this a smooth process for our customers. Thank you! Christy D - Client Services 

    Harry M.'s profile image
    6 years ago

    We've shopped at DeSitter for a number of years. There's always a great selection of high quality carpets and friendly, knowledgeable salespeople. 

    Business response:

    Harry - We are so glad that we are always able to provide you with what you need and want. DeSitter makes sure our selection changes with the times, but that our service does not. We will always continue to pride ourselves on excellent service. Thank you! Christy D - Client Services 

    Sharon G.'s profile image
    6 years ago

    We had flooring installed in our Living room and dining room that included the removal and disposal of old carpeting. All the work was completed in 7 hours and we are totally satisfied with the product and installation. Sales person Tim O'Brien was very patient with us as it took a few weeks to decide which floor we wanted. I highly recommend DeSitter Flooring. 

    Business response:

    Sharon - We are so glad your selection and installation went smoothly. Tim is a very patient and informed sales person. We hope you enjoy your new Living Room and Dining Room flooring for years to come. Thank you! Christy D - Client Services 

    Frequently asked questions about Desitter Flooring

    How is Desitter Flooring rated?

    Desitter Flooring has a 4.9 star rating with 1,475 reviews. 

    When is Desitter Flooring open?

    Desitter Flooring is closed now. It will open at 9:00 a.m.