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Destini Schroder
- Mortgage Lenders
- Westlake Village, CA
About this business
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Location details
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nothing to add.
This is as excited as I can be about a refi.
Great communication throughout the process
Destini was very polite and answered all of my questions.
There were too many people involved, and no one knew what the other ones were doing or had done. There were repeated requests for the same documents which had already been sent, and the next steps were not clearly stated. Everyone I spoke to was pleasant and assured me that they had taken care of everything, which turned out to not be the case. This was admittedly very annoying, however the end result was satisfactory.
Quick responses to all my questions.
I don't want to
Train your representatives to better answer questions, show concern by listening to the customer response and follow-up on their concerns rather than repeating a script, stop requesting documents that were already uploaded, have anyone who send an email actually sign their name for accountability. I had to scream to get myself heard.
easy and simple process
Frequently asked questions about Destini Schroder
How is Destini Schroder rated?
Destini Schroder has a 4.7 star rating with 197 reviews.
When is Destini Schroder open?
Destini Schroder is closed now. It will open on Monday at 9:00 a.m.