He was very helpful. I had no problems putting my order in.
Business response:
Hello ********************* Thank you for the wonderful review and for taking the time to share your feedback with Us, we will continue working hard to provide the best parts, price and service available. We are very glad to meet your expectations and feel very lucky to count on customers like you.Best regards,Alexa Supervisor At Detroit Axle
I’ve used their stuff a lot of the years. My 71 Chevelle is all Detroit steering. My F250 is all Detroit steering. My 90 Transam as well. Is all Detroit steering components. Everything looked and fit great. It’s been 5 years for chevelle. 1 year for Truck and 1 year for Transam.
I’ve used their hubs on a foxbody mustang and Dodge Ram and so far so good. So out of probably 10 separate purchases I’ve been happy 10 times. How could you go wrong.
Business response:
Hello Henry Knox
Thank you for the wonderful review and for taking the time to share your feedback with Us, we will continue working hard to provide the best parts, price and service available. We are very glad to meet your expectations and feel very lucky to count on customers like you.
Best regards,
Alexa
Supervisor At Detroit Axle
I get quality parts and service from Detroit Axle. Their shipping is very timely. And their problem resolution is customer pleasing. Their order personel are pleasant to work with.Prices are fantastic, makes owning and maintaining a vehicle affordable. Thanks for being here for us. I don't know what else to say, nothing but positive experience from this business. Recommend to all I talk to about auto parts.
Business response:
Hello ***** LongoriaThank you for the wonderful review and for taking the time to share your feedback with Us, we will continue working hard to provide the best parts, price and service available. We are very glad to meet your expectations and feel very lucky to count on customers like you.Best regards,AlexaSupervisor At Detroit Axle
I purchased power steering rack and wheel bearing for monte carlo ss 5.3 best customer service I had parts in 2 days parts I have purchased for other projects are working perfect thank you God bless will order from here all my parts.
Business response:
Hello david kaphing
Thank you for the wonderful review and for taking the time to share your feedback with Us, we will continue working hard to provide the best parts, price and service available. We are very glad to meet your expectations and feel very lucky to count on customers like you.
Best regards,
Alexa
Supervisor At Detroit Axle
I have previously purchased fro Detroit axel in past with great experience ...This time however my order came in different pkgs and the main one did not come at all .... I spoke to their cust svc and alll was made OK especially **** who was very professional ... All the others too but I cannot recall their names ....All was made OK thanks to them and credit was issued which I assume will be in next few days .... all in all I am Ok with them and if necessary I will probably purchase again...... thanks to cust svc team
Business response:
***************************** , thank you so much for this kind review, I will make sure **** is aware of this feedback, and I'm pretty sure he appreciates it as well, we will continue to work hard to provide you with better assistance, better quality, and better prices, we feel lucky to count on customers just like you Sincerely,Alexa R.Supervisor from Detroit Axle
I do endurance road racing. Budget and racing shouldn’t really go together. It’s an oxymoron. However, because times are tough I used D/A to source parts from. I’ve used them many times before on my other vehicles over the years so why not? My racing is immensely abusive on bearings, hubs and axles etc. the Detroit Axle stuff is taking the abuse and it’s doing great. Never had an issue yet and the customer service so far has been pretty over the top. I’m able to talk to humans and not wait forever and a day.
Business response:
Hello Cale, thank you so much for that positive review it is a pleasure assisting you in your projects and hobbies, thank you so much for taking the time to write this review, look forward on doing business with you, kind regards Alexa
Quality product, good price, good support. Would rate 5 stars if one of the brake kits I ordered had all the correct parts. Support was there to correct the issue quickly.
Business response:
Hello *********************** Thank you for the wonderful review and for taking the time to share your feedback with Us, we will continue working hard to provide the best parts, price and service available. We are very glad to meet your expectations and feel very lucky to count on customers like you.Best regards,Alexa Supervisor At Detroit Axle
Parts arrived on time. Had two front brake pads missing, contacted customer service and spoke to ***** who was very helpful and was able to ship a complete ser of pads to make me whole again and sent me a 10 coupon for my next purchase. Spot on Detroit Axle. This is my second complete brake kit I have purchased and will continue to buy from you. Quality parts, awesome price and customer service.
Business response:
Hello *********************** Thank you for the wonderful review and for taking the time to share your feedback with Us, we will continue working hard to provide the best parts, price and service available. We are very glad to meet your expectations and feel very lucky to count on customers like you.Best regards,Alexa Supervisor At Detroit Axle
Update not long after my review Alexa the Supervisor reached out to me and was very pleasant and helpful in resolving my situation. Speaking with her very reassuring that the problem was being handled properly. Thank you Alexa for all your positivity and help.
Business response:
Hello Katie, it was my pleasure! Regards Alexa
Google reviews (5,289)
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