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Detroit Axle
- Automotive
- Ferndale, MI
About this business
Detroit Axle is a leading global retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly-expanding product line includes CV Axles, Wheel Hub & Bearings, Suspension & Chassis parts, Complete Strut Assemblies, Shock Absorbers, Drilled & Slotted Brake Rotors, Conventional Brake Rotors, Ceramic Brake Pads, Rack & Pinion Assemblies, Gearboxes, Drive Shafts, and more.
Location details
2000 Eight Mile Rd, Ferndale, MI, 48220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
**** was very helpful and extremely pleasant. Will continue to use this company and would recommend them to anyone
Business response:
Hello Re Wo Thank you for the wonderful review and for taking the time to share your feedback with Us, we will continue working hard to provide the best parts, price and service available. We are very glad to meet your expectations and feel very lucky to count on customers like you.Best regards,Alexa Supervisor At Detroit Axle
Good price on parts customer service was good as well
Business response:
Hello ***************************** Thank you for the wonderful review and for taking the time to share your feedback with Us, we will continue working hard to provide the best parts, price and service available. We are very glad to meet your expectations and feel very lucky to count on customers like you.Best regards,Alexa Supervisor At Detroit Axle
I bought a couple of things from this outfit and have to say had good luck - the parts *******, were delivered on time and - so far - have not failed.However, after reading reviews here and in other places, I realized that my luck was a statistical fluke, and most customers had EXTREMELY bad luck with both products and - most importantly - customer service so, despite 5 stars I gave detroit axle based on my experience, today I decided to go with OEM to avoid typical hassles associated with this company.In the future, I might... read more
Business response:
HelloLeoThank you for the wonderful review and for taking the time to share your feedback with Us, we will continue working hard to provide the best parts, price and service available. We are very glad to meet your expectations and feel very lucky to count on customers like you.Best regards,AlexaSupervisor At Detroit Axle
**************** is one of the best industry !!!The products are 60% or more Less expensive than the auto parts stores and I have a wholesale account At 3 of the main auto part distributors.Great customer service and saving money a real win win !!!
Business response:
Hello ******* RichardsonThank you for the wonderful review and for taking the time to share your feedback with Us, we will continue working hard to provide the best parts, price and service available. We are very glad to meet your expectations and feel very lucky to count on customers like you.Best regards,AlexaSupervisor At Detroit Axle
***************** especially *********************** was very knowledgeable, very friendly, and thorough knowledge of parts. I bought so many things from the Detroit Excel and happy. Good customer service and Delivery was very fast.
Quality Parts, even better customer service! Had an issue with the shipping company and Detroit Axle resolved it. Will be buying parts from them again.
Ordered hubs for a Dodge Ram **** directly from Detroit Axle. The gentleman I talked to was very professional and courteous. Ordering was a breeze. Very friendly and a pleasure doing business with this company. I will be ordering parts for another truck I own and Detroit Axle looks like they will be getting my business for that vehicle as well. I will update more on how the hubs are holding up at a later date.
Great customer service. I had to return purchase I made from Detroit Axle due to a mistake by my mechanic; customer representative was great with entire process.
I had to return brakes that didn't fit. The experience took a long time due to holidays **** work schedules. Through the entire exchange, **** (******) was fabulous. Kept me in the loop and kept me informed. Helped find the proper brakes and got them to me as soon as we were able to verify sizes. Best customer service ever.
Business response:
Hello Thank you for the wonderful review and for taking the time to share your feedback with Us , we will continue working hard to provide the best parts, price and service available. We are very glad to meet your expectations and feel very lucky to count with customers like you.Best regards,Alexa
Frequently asked questions about Detroit Axle
How is Detroit Axle rated?
Detroit Axle has a 4.9 star rating with 6,755 reviews.
When is Detroit Axle open?
Detroit Axle is open now. It will close at 6:00 p.m.