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Dexter Park

3.3

About this business

Location details

175 Freeman St, Brookline, MA, 02446, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
Sun10:00 a.m. to 2:00 p.m.
3.3220 reviews
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Abbie B.'s profile image
Abbie B. 
rating
7 years ago

We absolutely loved our one year stay at Dexter! Todd and Kris were wonderful. It's in a great area and is perfect if you're a student 

Meredith G.'s profile image
Meredith G. 
rating
7 years ago

This place is disgusting - avoid at all costs. Rodents courtesy of college students who can't be bothered to put their trash in the chute down the hall, and instead leave it piled anywhere they feel like. Constantly finding barf or spilled food or other messes everywhere. The office staff are fine, and the kind maintenance folks do their best, but the whole place is overrun with tenants who don't care at all about respecting their homes or neighbors. I knew it wouldn't be a quiet building, but I didn't expect the sheer disre... read more

Rutvi B.'s profile image
Rutvi B. 
rating
7 years ago

I'm currently living here and I'm so disappointed the service they provide. I pay a lot of rent for the place since it's in a nice area however, the office/maintenance is absolutely ridiculous. We have had a mice problem for weeks and we have put in the complain and nothing has been done about it. They came and saw the space and did nothing about it. Me and my roommates hate coming home because there is a little mouse roaming around in the kitchen which is unhygienic and really unsanitary. We have done everything to keep it ... read more

Business response:

Rutvi, I am sorry to hear about your experience. I have spoken with the management at Dexter Park and they would like you to reach out directly at tsymonds@thehamiltoncompany.com. Since they were made aware of the issue they have arranged for Pest Control to come out to do treatment today, as a result of the inspection. They are working towards resolving your issue and would like to walk you through the steps that they are taking. best, 

Amanda Z.'s profile image
Amanda Z. 
rating
8 years ago

unprofessional i just called there and was left on hold for 8 minutes!!! so i hung up and am moving on to the next apartment complex ...; absolutely unacceptable & rude to be left on hold for that long!! 

Business response:

Amanda, We are sorry that you experienced such a long wait time. The Dexter Park Office fields a large number of inquiries from both potential renters and current tenants by phone; as you have unfortunately experienced, these transactions can sometimes be quite lengthy. Please feel free to call the Dexter office directly at (617) 738-1533, between 9 and 5 pm, M-F, and ask for Jordan, he we will answer any questions you have regarding leasing. If you reach us after hours, please leave a good contact number (or e-mail addre... read more

Jonas G.'s profile image
Jonas G. 
rating
8 years ago

Our lease ends in a week, and we were told by management today that they wanted to do some repainting. This is unusual, as most landlords have the courtesy to wait until their residents move out before they repaint the unit, not do it while the residents still live there. However, the agent told us that they were only going to repaint the ceiling of the kitchen and bathroom, where the old paint was peeling off, and said that the painters can come at whatever time best suits our needs. We reluctantly agreed, and said they sho... read more

乾石's profile image
乾石 
rating
8 years ago

I've been living with Dexter Park for nearly two years. The worst apartment ever. Mice are everywhere in the apartment. Keep losing personal items in the bedroom after maintenance. Keep losing packages and they are not responsible that. Rent keeps going high and apartments are still old. Don't live here since there are many better new apartments around. 

Business response:

Hello, I am sorry to hear about your experience. I contacted the Dexter Park office to see if they might have any insight into this situation and they informed me that no complaint had been logged with them. Would you please reach out to the office ASAP? You may also reach me directly at kdennis@thehamiltoncompany.com. 

Duaaa T.'s profile image
Duaaa T. 
rating
9 years ago

Overpriced. They increase the rent by 200 every year. And the maintenance is so bad. Our bathtub gets clogged every month. They fix it its okay for a couple of weeks. Then its clogged again. Talked to them 100 times. Other than that, the management is so rude and unhelpful. There are mice around the building. My bike got stolen from the bike room and they didn't help. A part of the ceiling in my room literally fill. The building is old is they're not keeping it up or renovating it. It's just terrible. 

Nicole J.'s profile image
Nicole J. 
rating
9 years ago

DO NOT COME HERE. It hurts me to even give this apartment one star. We have had an endless list of issues since moving in 3 months ago, with the worst issue being MICE. These mice are dedicated, hungry, and EVERYWHERE. They chew through walls, bags, boxes, etc. Serious health concern. Do not live here. Unlivable conditions! 

Lucy D.'s profile image
Lucy D. 
rating
9 years ago

Avoid! You pay an absurd expensive rent to end up living with mice! I lived here for a whole year and I told the office at least 3 times to solve the mice issue in my apt. Did they try to solve it? No!! The management obviously doesn't care at all! We had to catch mice stuck under the stove. Try to picture the situation here. 

Frequently asked questions about Dexter Park

How is Dexter Park rated?

Dexter Park has a 3.3 star rating with 220 reviews. 

When is Dexter Park open?

Dexter Park is closed now. It will open tomorrow at 9:00 a.m.