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Diesel Care & Performance

3.9

About this business

Location details

3901 Thomas St, Memphis, TN, 38127, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.91,250 reviews
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Dustin DTcustoms's profile image
Dustin DTcustoms 
3 months ago

Trash company they are just giving me the run around like the rest of the people in the reviews. Can’t even get a set of injectors for a customers truck that’s just sitting without calling them and emailing them a bunch of times to get there asses moving. 

Business response:

Please contact us at (800) 961-9290 to resolve this immediately. We are unable to investigate this situation since this feedback has been left under information that does not help us locate your order. What is the name or order number that this feedback goes with? 

Tim Saltsman's profile image
Tim Saltsman 
5 months ago

well crap guys ..after reading reviews iam out....i have jd 2020 needs injector pump rebuild ..u guys know if anywhere else that canhelp me..tia 

Tim Welding's profile image
Tim Welding 
5 months ago

ordered injectors. they were bad out of the box 

Trevor McDougal's profile image
Trevor McDougal 
6 months ago

I ordered a set of refurbished injectors for my 7.3 and was told I had 45 days to send back my core injectors after receiving the new ones. It’s been over 2 months and still haven’t seen the new ones and I paid well over $700 for the set of new injectors including 50-$60 in shipping to send them my cores. Have called 3-4 times asking what the hold up is and they keep saying it’s due to weather and they’re having to work from home. Pretty frustrated at this point so either I want a refund & my core injectors back or they ne... read more

Bulk Bogan's profile image
Bulk Bogan 
a year ago

First company I had to do a chargeback on. Called multiple times for a refund but kept getting the run around. They can’t honor the shipping time they have posted on their website. They’re trash. 

Lucas Cates's profile image
Lucas Cates 
a year ago

It has taken SEVERAL MONTHS to get an injection pump I was told I’d receive in 2 WEEKS. Nothing but excuses, these people are scammers 

Owen Barber's profile image
Owen Barber 
a year ago

Order a parts for my truck and got 2 day shipping and it’s been 2 weeks and still don’t have my parts 

Business response:

Our company has been closed for the holidays which is why you were unable to reach us during regular hours. Our regular operations will continue on January 6th. Please touch base with us then to get in touch with someone who can assist you. We apologize for any and all inconveniences and hope you have a blessed New Year. 

Amy-Jo Morse's profile image
Amy-Jo Morse 
a year ago

Ordered and PAID on September 25th 2024 and NO parts received yet. No responses to multiple emails requesting updates. The truck is completely out of service until we can get these parts. You shouldn't have pulled payment until you were shipping the product. my next steps will be reporting to BBB 

Bryson Zacharias's profile image
Bryson Zacharias 
a year ago

i’m not too sure if I would honestly I I just want damn update on my order status so I could plan accordingly. 

Frequently asked questions about Diesel Care & Performance

How is Diesel Care & Performance rated?

Diesel Care & Performance has a 3.9 star rating with 1,250 reviews. 

When is Diesel Care & Performance open?

Diesel Care & Performance is open now. It will close at 5:00 p.m.