This profile has been claimed by the business owner or representative.
Diesel Care & Performance
- Automotive
- Memphis, TN
About this business
Location details
3901 Thomas St, Memphis, TN, 38127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I ordered a set of refurbished injectors for my 7.3 and was told I had 45 days to send back my core injectors after receiving the new ones. It’s been over 2 months and still haven’t seen the new ones and I paid well over $700 for the set of new injectors including 50-$60 in shipping to send them my cores. Have called 3-4 times asking what the hold up is and they keep saying it’s due to weather and they’re having to work from home. Pretty frustrated at this point so either I want a refund & my core injectors back or they ne... read more
First company I had to do a chargeback on. Called multiple times for a refund but kept getting the run around. They can’t honor the shipping time they have posted on their website. They’re trash.
It has taken SEVERAL MONTHS to get an injection pump I was told I’d receive in 2 WEEKS. Nothing but excuses, these people are scammers
Order a parts for my truck and got 2 day shipping and it’s been 2 weeks and still don’t have my parts
Business response:
Our company has been closed for the holidays which is why you were unable to reach us during regular hours. Our regular operations will continue on January 6th. Please touch base with us then to get in touch with someone who can assist you. We apologize for any and all inconveniences and hope you have a blessed New Year.
Ordered and PAID on September 25th 2024 and NO parts received yet. No responses to multiple emails requesting updates. The truck is completely out of service until we can get these parts. You shouldn't have pulled payment until you were shipping the product. my next steps will be reporting to BBB
i’m not too sure if I would honestly I I just want damn update on my order status so I could plan accordingly.
The parts I needed were missing glow plugs, and the injectors were bad, had to go some where else my customer refused to use these parts since it took over 5 mts to even get them.
They did not send me the parts I payed for.
Long story short. Took over 3 weeks to get my injector kit then the glow plugs that were supposed to be included in the kit weren’t sent. Took over a week to simply get a refund for the glow plugs. Got injectors installed and 2 days later it started skipping on at least one injector after start up. Once truck reaches running temp it will smooth out. That happened to me almost 200,000 miles ago and I put new injectors in and problem fixed for approximately 200,000 miles. Next another 2 days go by and it won’t start without pl... read more
Frequently asked questions about Diesel Care & Performance
How is Diesel Care & Performance rated?
Diesel Care & Performance has a 3.9 star rating with 1,227 reviews.
When is Diesel Care & Performance open?
Diesel Care & Performance is closed now. It will open tomorrow at 8:00 a.m.