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567 Ortiz Ave, Sand City, CA, 93955, United States
Get directionsGreat customer service
Business response:
We are delighted to hear about your positive experience with our customer service!!
Rafa and Jimmy are such assets to your team. They have excellent customer service skills, work very hard and efficiently, form a seamless team, and have exceptional eyes for detail. They are reliable, knowledgeable, and helpful. They are both so kind and friendly, and clearly care about helping make us more comfortable in this crazy kitchen renovation journey. They really went above and beyond to give us the best temporary kitchen imaginable. We are so grateful for all their hard work and dedication. If they don’t mind comin... read more
We had some water damage on our floor recently, DKI is a sister company of the floor store. Edwin came out to check on the progress of our water damaged floor twice. The first time Edwin came he checked on the area and found that the wood was not drying out, so he quickly made a more isolated enclosure to make sure the dehumidifier was focused on the affected area that needed to be dried. Edwin came back a week later (today) to check the progress and the enclosure did its job and the area is completely dry and ready for th... read more
Business response:
We are delighted to hear about our team's professional service! Thank you for the kind words!
Mike and crew were professional, competent and courteous during the flooring demo, install, and clean up. Arriving on time and very efficient workers during the effort. Excellent work on the Bay Window structure repair/rehab. Cody and Richard's communications were responsive and timely. Five star rating is totally appropriate. Would recommend to all DKI customers.
Business response:
We are delighted to hear about our team's work, we greatly appreciate the review!
Called for assistance with water damage in my dwelling, and a rapid response team arrived within the time window provided. A team of 4 came, they were through, explained the process and were very efficient.
Business response:
We are delighted to hear about our rapid response team's efficiency and thorough service!
Totally professional and great work. Appreciate the fast service as well!
Business response:
We are delighted to hear about your professional experience with our team!
Great workers, fast and courteous. No hassles. THANKS!
Business response:
We are delighted about your positive feedback about our workers, it means a lot!
Thank you so much to Larry and Omar who came in today to handle water mitigation after an unfortunate mishap involving a hyperactive toilet. Both gentlemen were professional, friendly, and clear about what they were doing, what to expect while they were working, and what to expect going forward. They definitely helped to decrease our anxiety after an especially stressful situation. Thank you again!
Business response:
Thank you for your feedback on our team! We are happy to hear that you had a positive experience with them!
Everything the people did so fa Mm r was perfect. Happy the guy was true and joy to be around.... Probably more important than that. He did an absolutely great job 👍👍
Business response:
We are delighted to hear about your positive experience with our team member! Thank you for highlighting their professional expertise!