Diverse Flooring

Name: Diverse Flooring
Address: 20295 113B Ave #1, Maple Ridge, BC, V2X 6E9, CA
Telephone: (604) 460-0020
Price range: $$
Rating: 4.9

4.9

★★

261 reviews

|Home Services|Maple Ridge, BC V2X 6E9 Canada

20295 113B Ave #1, Maple Ridge, BC V2X 6E9 Canada

(604) 460-0020

https://www.diverseflooring.ca/

Carpeting, Flooring, Tiling

By Appointment Only

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About

From the moment you enter through our doors, our experts strive to make you feel comfortable and confident that you have come into a flooring store that will look after all your flooring needs and concerns. A family run business, Diverse Flooring’s goal is to ensure exemplary customer service and ultimately your complete satisfaction. We have carefully chosen our suppliers to ensure superior quality, value and peace of mind for our customers.

4.9

★★

261 reviews

5★233

4★18

3★1

2★0

1★0

9 reviews have no rating

Reviews(132)

Google Reviews(129)

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C&M Hessels on HomeStars

★★

3 years ago

New Carpet in Master Bedroom We chose to go with Diverse Flooring because of the reviews on Homestars. They replaced our carpeting 18 months ago. We were very happy with the service, and the product we chose. The installation was fast and professional. I didn't want to post a review immediately because I wanted to see how the carpet held up and should there be any problems, I wanted to see how Diverse would handle things. My only complaint is that the included transition strip from our bedroom to the hallway laminate is ugly and dated looking. Our old transition looked much better. We'll be changing it when the hallway flooring is replaced. Happy to say there were no problems at all. We are currently planning to replace old laminate and vinyl flooring and will go to Diverse Flooring first.

Business Response:

Good day Mr & Mrs Hessell, First let me thank you for choosing Diverse Flooring for your flooring project. We are quite certain you will be happy with your Mohawk Smartstrand carpet for many years. With respect to the trim in your doorway I would be more than happy to do a site inspection and determine if there is a better trim we may offer. If you choose for me to come out please contact me directly at 604-551-4690 and I personally will come to your home. Further thank you for taking the time to provide such kind words this is very much appreciated. If you have any questions or concerns on your flooring purchase please do not hesitate to call, message, email or simply stop by the store and we will be more than happy to address them for you accordingly. Also we are very thankful that will consider us for your next flooring project. Take care and enjoy the rest of your summer. Sincerely Todd Farina owner and our team at Diverse Flooring

Fran and M. on Mohawk Industries

★★

3 years ago

After looking around at new flooring for years, we had wood flooring installed in June. The wood floors look fabulous! Everyone we dealt with at Diverse was very professional. The installer was very skilled and Steve and Jo were very helpful. The floors were completed in very good time and with no unexpected issues. Will go back there again.

Business Response:

Thank you so much for your kind words, Fran And. We really appreciate you taking the time out to share your experience with us. Cheers, Diverse Flooring

Jason O. on Mohawk Industries

★★

3 years ago

Great customer service. Shawn helped us out without trying to up sell us product we didn't want. He listened to what my specific needs were, and we went from there. After I finished doing the install on the laminate I purchased, he said to give them a 2 week window for a booking with one of their installers for the carpet. Sherryl called me, and within a few days they had me booked in the install. A one man wrecking crew named Dogan showed up and did a wonderful job all by himself. Great work. Good job crew!

Business Response:

Thank you so much for your kind words, Jason. We really appreciate you taking the time out to share your experience with us. Cheers, Diverse Flooring

Linda on HomeStars

★★

3 years ago

Excellent product, Excellent service We were in a bit of a bind as a contractor had let us down. So we went in to get some carpet that was in stock and they had excellent quality and selection available. They came to our home and measured right away. And the installer had the carpet installed within two days. Very pleasant, very professional. We love our carpet. The quality, colour and install our fantastic.

Business Response:

Good day Linda, Thank you for choosing Diverse Flooring and providing us with the opportunity to assist you with your new Mohawk Smartstrand Silk carpet. So glad we were able to meet your timeline, provide you with good customer service from both our sales team and installation crew members. I trust you will be happy for many years to come and if you have any questions please do not hesitate to call, email or simply stop by and we will be more than happy to assist. Furter thank you for taking time from your busy schedule to provide such kind words. Take care and we will message you when you area mats arrive. Oh one more thing don't forget to have your carpet professionally cleaned, retain the receipt to maintain your warranty, and that Diverse Flooring offers a Lifetime Installation Warranty on all workmanship related items. Sincerely Todd, Sherry, Shawn Farina and our Team at Diverse Flooring

carol.cremin on HomeStars

★★

3 years ago

carpet Installation Very happy with the service from Diverse. Right from the start, Darrell was efficient and thorough-always followed through on answering questions I had. Excellent communication throughout via email/text or phone. The two men who installed the carpets were complete pros. Glad to see that Diverse hires quality people. My only suggestion for improvement is to accept credit card payment option either online by phone or via portable credit card unit at home as it would have been easier for us.

Business Response:

Good day Carol, First off thank you for taking time from your hectic schedule to provide our team at Diverse Flooring with such kind words. It’s a team effort that gets the job done. Second thank you for thinking of Diverse Flooring once again to provide you with your family’s new flooring. We hope and trust you and your family will enjoy your new Smartstrand Silk carpet from Mohawk Industries for years to come. Note we at Diverse Flooring take pride in the products and services we offer, so with that in mind we now offer a lifetime warranty against defects in workmanship. We wish to extend this to your most recent purchase even though at the time it was only a two year labour warranty. Further with respect to ease of payments for our clients, we do also offer etransfer but we are looking into a portable credit card processor but thank you for bring this item of concern to our attention. Sincerely Todd, Sherryl, Shawn Farina and our team at Diverse Flooring.

G T. on Mohawk Industries

★★

3 years ago

We’ve dealt with Todd at Diverse Flooring a few years ago for our business and we decided to use them again for our home. Did not regret it! Todd is honest and he always keeps you in the loop. His guys showed up and finished the job according to schedule. I like that Todd followed up with us after the install by personally coming over to inspect the work, making sure everything is done to the highest standard. We’ll not hesitate to recommend them.

Business Response:

Thank you so much for your kind words, G. We really appreciate you taking the time out to share your experience with us. Cheers, Diverse Flooring

Gershon Tan on Facebook

3 years ago

Shirley McCooey review for Diverse Flooring

Shirley McCooey on Facebook

3 years ago

We used Diverse Flooring for our newly renovated basement and absolutely loved them. Between the amazing customer service from Darrell & the entire team and the final product, we are extremely satisfied with the result. Darrell was with us every steps of the way, from choosing the floor to the final reveal. The team he hired to install the laminate and vinyl were very respectful of us and our environment as well as very punctual. Overall a 5* rating, we will definitely used Darrell and diverse flooring again. Thank you for everything.

Julie Ann Johnson review for Diverse Flooring

Julie Ann Johnson on Facebook

3 years ago

Excellent customer service. Installation was completed in an efficient manner. Very happy with the product.