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Diverse Flooring
- Home Services
- Maple Ridge, BC
About this business
From the moment you enter through our doors, our experts strive to make you feel comfortable and confident that you have come into a flooring store that will look after all your flooring needs and concerns. A family run business, Diverse Flooring’s goal is to ensure exemplary customer service and ultimately your complete satisfaction. We have carefully chosen our suppliers to ensure superior quality, value and peace of mind for our customers.
Location details
20295 113B Ave #1, Maple Ridge, BC, V2X 6E9, Canada
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Engineered Wood Floor The complete customer experience was great, from the initial meeting at the store to final installation. Very professional sales and installation team. Will deal with the company again. Bryce and Dale
Business response:
Good morning Dale, We are please to hear that you are happy with the sales and service team at Diverse Flooring. This what we aim for is our clients total satisfaction. We would also like to thank you for providing our team with the opportunity to look after your flooring requirements, and further for taking your valuable time to provide this review. Should you ever have any questions, concerns, or require further assistance please do not hesitate to call or email. We will respond accordingly and in a timely fashion. Have a ... read more
New Carpet We are very impressed with our new carpets and the service we received from Diverse Flooring, especially Denny the project manager and Shane the installer. Denny was in constant contact with me throughout the process and that both shocked and awed me - I did not see that coming at all. An excellent touch. I highly recommend Diverse Flooring - it was a great experience.
Business response:
Good day Ryan, Thank you for your kind words, we very much appreciate your time in providing this review. Great to hear you were happy with Denny and Shane's service. If you have any questions, concerns or require further assistance please do not hesitate to call or email. We will be sure to respond accordingly and in a timely fashion. Sincerley Todd and Shawn Farina Owners of Diverse Flooirng
natural sawmill hickory laminate After visiting a few larger stores and hearing about Diverse from a friend we decided we were more comfortable dealing with a local family run business and a more personal touch. We had new flooring installed throughout entrance, powder room, kitchen & family room. This product recommended by Shawn looks fantastic and really does look like real hardwood. Hats off to installer Tibby whose work ethic and attention to detail was second to none. He really cared about doing a perfect job. Only rea... read more
Business response:
Good day Lesley, First off I wish to thank you for the opportunity you have provided to Diverse Flooring. It was our pleasure to look after your flooring requirement. Nothing pleases us more then having a client that is satisfied with the material selected, and the service from both the store and the installation team. My apologies for you not getting a response to your message left with the store. I will address the importance of better communication with our client, this I can assure you is not the normal protocol for Dive... read more
Flooring From the minute we walked in the door Shawn and his team members were fantastic to deal with and extremely helpful. The home we recently purchased was a DIY nightmare, where the homeowners appeared to have installed the floors themselves, and the poor quality of materials selected and the installation job itself showed. Shawn and his installers came in and did a fantastic job replacing all the flooring in our home. The tile work, engineered hardwood and carpets we replaced were installed by top notch installers, who... read more
Business response:
Good afternoon Cristina and Jaime, Wow thank you for taking your to time to provide such a nice review. We appreciate you providing Diverse Flooring the opportunity to look after your tile,hardwood and carpeting requirements, We have said this before in our past responses to client reviews, our true payment is when we have clients as happy as yourself's. We at Diverse Flooring truly care about our clients and we strive to achieve your complete satisfaction. I am glad we were able to achieve this for yourself's. Should you ev... read more
Carpet and countertops After some on line research, I visited several flooring stores. Diverse won me over with selection and service. They were very helpful to me making selections on my first major renovation. Darrell really saved the day when we decided the carpet we selected was totally wrong for the space. He got right on the problem and found us a replacement product that we love. Denny arranged for me to see an actual slab of the quartz for the countertops instead of a tiny sample. The installers were on time and exce... read more
Business response:
Good day Shirley, Thank you for your kind words we appreciate the time you have taken to provide this review. Nothing pleases us more then when we have a completely satisfied client. We would also like to thank you for providing Diverse Flooring the opportunity to look after your carpeting and quartz counter top requirements. We are happy that you are confident and comfortable with the selections made for your home, home renovations can be a stressful time, glad Darrell and Denny were able to help reduce this stress for you.... read more
carpeting and tile When we decided to re-carpet our house, we investigated several suppliers. DIverse had the best prices and products. The sales staff was very patient and knowledgeable and helped us choose the best products for our home. The installers did an amazing job, working efficiently and professionally. Any problems that arose were dealt with expediently. We were very pleased with their service.
Business response:
Good day Ken, First I wish to thank you for taking time from your busy holiday schedule to provide this review. I have said this in the past, our payday comes from clients that are satisfied, this is what is all about, forget about your pocket book and concentrate on the client and the rest takes care of itself. Truly we are happy when you are. With the materials selected you should enjoy them for many years to come. Helpful bit of information, I wish to reconfirm is depending on the use you want to make sure you have your c... read more
Wood Flooring supply and install We hired Diverse Flooring to supply and install engineered flooring in a renovation to 80% of the main floor of our split level home. This included 2 sets of stairs. From the time that we had a quote from Shawn, which included a thorough review of the items and issues that were part of the project, to the scheduling, custom nosing and trim, to the install and wrap up. They did a great job. Ziggy the installer took great care and did an excellent job on the details. He was helpful in assisting... read more
Business response:
Good evening Mike, We very much appreciate the opportunity you have provided to Team Diverse. It is great to hear that you are completely satisfied with the service at store level, from our installation crew, and with the materials selected. Should you ever require further assistance, or have a question or concern be sure to contact us and we will be more then happy to address them accordingly. Finally thank you for taking time from your busy schedule to provide this review for Diverse Flooring. Best wishes to you and your l... read more
Kitchen renovation Great service! Todd was extremely helpful at the store and gave us lots of options on flooring, at a more than reasonable price. I highly recommend diverse flooring for all your flooring needs!
Business response:
First off I wish to thank you Chris for your patronage, and further for taking the time to provide this review. Our goal is your satisfaction. We are happy that your were satisfied with the materials selected and the service you received at the store. If we may be of service in the future or you have any questions or concerns regarding your purchase, please do not hesitate to call or drop us an email. Sincerely Todd & Shawn Farina Owners at Diverse Flooring
Flooring, Carpet/Baseboards I have been a client with Diverse Flooring since 2007 with 4 houses, my office and a referral to my sisters house. House 1 2007- Laminate and baseboard House 2 2008-Full Basement Laminate and baseboard House 3 2009-Laminate and baseboard House 4 2013-Full house Laminate, Carpet and baseboards 2013- referred to sister, Full house Laminate, linoleum and baseboards In Summer 2013 I referred them to My Employer, JIM PATTISON and Diverse completed our full office renovation with Vinyl flooring. Todd an... read more
Business response:
Good evening Sean, First off let me thank you for being such a loyal client for the past 7 years. We very much appreciate your support and we look forward to working with you in the future, as well taking care of your family and friends. Lastly we thank you for taking the time to offer your kind words of endorsement. Take care and we wish you and your loved one all the best over this Holiday Season. Sincerely Todd and Shawn Farina owners of Diverse Flooring
Frequently asked questions about Diverse Flooring
How is Diverse Flooring rated?
Diverse Flooring has a 4.9 star rating with 398 reviews.
When is Diverse Flooring open?
Diverse Flooring might be open. It requires an appointment.