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Diverse Flooring
- Home Services
- Maple Ridge, BC
About this business
From the moment you enter through our doors, our experts strive to make you feel comfortable and confident that you have come into a flooring store that will look after all your flooring needs and concerns. A family run business, Diverse Flooring’s goal is to ensure exemplary customer service and ultimately your complete satisfaction. We have carefully chosen our suppliers to ensure superior quality, value and peace of mind for our customers.
Location details
20295 113B Ave #1, Maple Ridge, BC, V2X 6E9, Canada
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Great Customer Service, Great Products Amy was our sales rep and she was knowledgeable, friendly and attentive without being pushy. The carpets guys worked really fast, they misunderstood our directions and stripped our bedroom carpet so we had no where to sleep that night but it wasn't a biggie. Diverse wanted us to pay only a portion using our credit card as their merchant fee's are expense for them (it WAS in the fine print but who reads that). That didn't make us very happy as we collect airmiles. However, they DID in th... read more
Business response:
Good day Lesly, Thank you for providing Diverse Flooring the opportunity to look after your family flooring requirements. Further thank you for taking the time to provide Team Diverse with your kind words and constructive criticism, regarding the payment terms. We have addressed with Amy that although payment terms are stated in our terms and conditions. That we need to go over this with the client verbally before the client commits to the purchase. Also we have implemented where it is also now to be printed on the face of t... read more
Carpet We've been gradually redoing our flooring over the last 8 years and have found Diverse flooring to be consistently excellent in their product quality and service. Today we had our largest area of flooring redone and are extremely pleased with the quality of carpet we purchased and with the whole installation process. I wanted to make special note of the fact that on the first day of installation, our sales rep., Denny called to make sure that everything was gong well and that we were pleased with how our installers we... read more
Business response:
Good day Mrs. Kaiser, Again thank you for taking the time to provide Team Diverse with such a nice review. Also we do appreciate your continued support over the years, and yes you absolutely can count on Diverse Flooring to be there in the future should any issues come up. We hope you and your family enjoy your new carpet. Should you ever have any questions please do not hesitate to call or email myself directly. Sincerely Todd & Shawn Farina owners of Diverse Flooring.
New carpets Just had diverse flooring put new carpets in our townhouse.From Denny helping us choose the right type to Brian and AJ installing the carpet we couldn't be more happier about a job well done.it is like having a new home and enjoyed the professionalism from start to finish,would have no problem recommending diverse to anyone looking for new flooring.
Business response:
Good day Stephen, Thank you for providing Diverse Flooring and our Team of professionals the opportunity to look after your new carpet for your home. We especially appreciate you taking the time to provide us with such kind words. Should you have any concerns, or questions regarding your new carpet please do not hesitate to call or email and we will look after you accordingly. Sincerely Todd, Shawn and Team Diverse Flooring
Flooring Replacement - Kitchen, bathrooms & main living space Shawn did a great job on estimating the cost of our work. He offered great advice and suggestions. He also responded to my many questions and concerns in a very timely manner. His Team of installers (Ziggy for laminate and Sam for vinyl tile) were very friendly, professional and did a great job on the flooring and new baseboard they installed. They often went above and beyond to make sure the job was done right, and worked very hard to inconvenience us the least a... read more
Business response:
Good morning Dennis, Team Diverse, would like to thank both you for trusting us with your family home flooring project. We further thank you for your kind words and the time from your busy schedule to provide us with this review. Should you ever have any questions, concerns or if we may be of further assistance to yourselves, family or friends please do not hesitate to call or email us, and we will be more then happy to look after you accordingly. We are confident you will be happy with your new Mannington laminate and Armst... read more
Main Floor Replacement Working with Shawn and the team at Diverse was a great experience and we would strongly recommend their services to our friends and family for anyone doing a flooring project. All timelines and appointments worked or were communicated if there were any changes. The project was handled very well and our family is very happy with the end product. Even with a small issue we brought following the floor install up was handled within the week and exceeded our expectations.
Business response:
Good day Ryan, Thank you for your kind words and we are happy that the Team at Diverse Flooring was able to look after your family's flooring requirements. We hope that you enjoy your new laminate flooring for years to come. Should you ever have any questions, concerns or require anything further from Diverse Flooring "Kitchen & Bath Gallery" please do not hesitate to call. Again thank you the for the opportunity. Sincerley Todd, Shawn Farina & Team Diverse.
Flooring Excellent Company Diverse, Very Helpful. Darrell your suggestions were bang on, you really made selecting the flooring easier. We are beyond Happy with it. Sam our installer, felt like working with family. Amazing craftsman! Can't imagine the job without him. The time and skill he took with our floors I had never seen before. Will recommend Diverse to All. Thank You again. Audrey and John Chimuk
Business response:
Good day Mr and Mrs Chimuk, Thank you for choosing Diverse Flooring to supply your new laminate flooring and carpet. We very much appreciate the opportunity to take care of this for you. Further we thank you for taking the time to provide such kind words about our team. Should you ever have any questions or concerns please do not hesitate to call or email and will take care of you. Wishing you all the best over the holiday season and on your new year. Sincerely Todd, Shawn Farina & Team Diverse
Condo Renovation I am very pleased with the high quality of work I received from Diverse Flooring. Shawn and Todd were very kind and patient with me as I chose from a endless option of samples. The designs and supplies suggested, have turned my living space into a beautiful place I am proud to call my own. I have been very happy with the contractors supplied by Diverse. Without exception, each of the workers sent to my job site have been kind, considerate and patient with me, and each contractor was able to deliver top quali... read more
Business response:
Dear Client, Thank you for such kind words of praise, with a review such as yours today is PAY DAY for Team Diverse Flooring. We thank you for the opportunity and if you ever have any questions or concerns please do not hesitate to contact us immediately and we will look after you. If you, a family member or a friend require our service in the future please do not hesitate to call or email us. We hope you enjoy your new flooring for years to come. Sincerely Todd and Shawn Farina Owners of Diverse Flooring
Laminate flooring We needed to replace the laminate flooring on our main living level of our town house. After going to several other flooring stores and not being very impressed with the service, we went to Diverse flooring (I had purchased flooring from them years ago and liked the service) There, Denny was very helpful and personable, we liked and trusted him. He helped us chose a beautiful laminate product, came to our house and measured everything out and gave us a very detailed estimate and explained it very well. We a... read more
Business response:
Hi John, Thank you for taking the time to provide such a nice review for Diverse Flooring. We are glad that you and your wife are happy once again with the service and chosen product. We hope you will be happy with your new laminate for years to come. My brother and I are happy that Denny and Doug were able to look after you so well. Should you ever have any questions regarding your products or the flooring installation, please do not hesitate to call or email and we will be sure to look after you in a timely and appropriate... read more
New Laminate Flooring in Living Room, Dining Room, Family Room and Den We recently had Diverse Flooring install laminate flooring in 4 rooms in our home. The service we received from Shawn from the time we walked in the store explaining the products and options available to us, to overseeing of the installation was amazing. Although we ran into a few issues, as some renovations due, Shawn was the ultimate professional, who cares about his costumers. Shawn treated our home as if it was his own and would only accept the very b... read more
Business response:
Good evening Joe and Liz, First off thank you for allowing Diverse Flooring the opportunity to look after your flooring requirements, secondly for your patience and finally for taking the time to provide us with such a nice review. We appreciate the our clients work hard to earn the money required to make such a significant purchase and therefore at the end of the day your satisfaction is what counts. I am sure you will be happy with your new Mannington laminate for years to come. Should you ever have any questions or concer... read more
Frequently asked questions about Diverse Flooring
How is Diverse Flooring rated?
Diverse Flooring has a 4.9 star rating with 398 reviews.
When is Diverse Flooring open?
Diverse Flooring might be open. It requires an appointment.