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Doc's Smokehouse and Catering
- Smokehouse
- Edwardsville, IL
About this business
Doc and Susan started their journey on the Pro BBQ circuit. For several years they traveled the country competing and doing very well on the pro BBQ trail. Catering business started in 2009 and was a big hit with customers. Next step was a full service restaurant. They have been ranked one Best of the Best BBQ restaurants in America in 2017, 2018 and 2019 Over 300 awards in BBQ contests nationwide. Stop in, ask for Doc!Doc and Susan started their journey on the Pro BBQ circuit. For several years they traveled the country com... read more
Location details
6108 Shoger Dr Ste D, Edwardsville, IL, 62025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
DO NOT Call ahead for a take out order. Paid ahead so they would bring to car waited and waited past my pick up time then my husband had to go into the restaurant. They couldn’t find our order then they said it was going to be another 20 minutes when we had already waited past our pickup time. The gentleman That talk to my husband act like it was no big deal. It was!!!! Never again! Will give another restaurant our business.
Was excited when I found this place online after searching for BBQ near me. It was edible but we weren’t overly impressed. Just generic BBQ. Small portions. A two meat platter with a half rack and brisket (3 small slices) cost 22.00, which seems high for the little amount of food. Most of the staff were excellent except one server who was annoyed when I asked for a different BBQ sauce to replace the sweet and smoky they brought out. He finally brought some other choices but wouldn’t take back the sweet and Smokey and told m... read more
RecommendedI’m a fan, but you blew it tonight. My order for pickup was made at 5:45pm and you said it would be ready for pickup an hour later. It’s 7:15pm and I’m still waiting! I love Doc’s but this is really unacceptable.
Was given wrong order. When told that this isn’t what I ordered they gave me a very very small amount that would feed an infant. Then I had to ask for Utensils so they handed me a paper bag with just a fork.
I wasn't given what I ordered online, and then I was insulted and offended when I tried to pick up my food. Accosted by the manager and treated extremely poorly. I won't shed one tear that y'all are closing.
Took an hour to get our food when it wasn’t busy. All the waitresses and owners were socializing and apparently nobody was cooking.
They could respond to your e-mails when you have an issue with an order your took home. I had a couple of issues on my birthday dinner we had on June 19. Sent them an e-mail and never received a response.
Waited forever to give our order, waited even longer to get our drinks and had to ask multiple times before finally, 20 minutes later, getting a refill. If you didn't have enough staff to cover the patio today you shouldn't have had it open. And one of the servers was especially rude.
Waited over an hour to get my order placed. Then was told it would be another 2&1/2 hours. Very very disappointed.
Frequently asked questions about Doc's Smokehouse and Catering
How is Doc's Smokehouse and Catering rated?
Doc's Smokehouse and Catering has a 4.6 star rating with 1,841 reviews.
When is Doc's Smokehouse and Catering open?
Doc's Smokehouse and Catering is closed now. It will open on Tuesday at 11:00 a.m.