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Dr. Brock Rondeau & Associates

4.2
  • Dentists
  • London, ON

About this business

DentalDentists

Location details

1295 Highbury Ave N Unit C8, London, ON, N5Y 5L3, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 12:00 p.m.
FriClosed
SatClosed
SunClosed
4.2130 reviews
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Anonymous 
7 years ago

Dr. Rondeau is a nice man who, I think, means well, but, in my case, was unable to carry out effective treatment. What he says sounds good, but my experience was was very poor and caused more problems than what I started off with. My daughter became a patient of his for her overbite, and during one of her initial visits, I was told that they could help me with my migraines (I did not feel any joint pain or hear joint noise). We travelled 2 hours for the appointments because we thought he was someone who could deal with my da... read more

Business response:

My staff and I have tried to figure out the name of the patient who posted this review. Regarding the daughters treatment, the MARA appliance moves the lower jaw forward the 95% of the time helps prevent headaches in the future. The alternative way to treat is to extract upper teeth at the side and retract the upper front teeth which is much more likely to cause headaches in the future. Also, the MARA appliance, which brings the lower jaw forward significantly improves the profile. Regarding the mother, I certainly feel badl... read more

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Anonymous 
7 years ago

TMJ? STAY AWAY. That is all I have to say. If you suffer from TMJ, we all understand the pain on a mutual level. Well, he puts you in more TMJ pain than you went in with and the hours they spend on the appointments, they have no real beneficial outcome, or answers. I feel bad for those who come from out of London to see this doctor. All it took for me was 10 minutes in another orthodontist office with my day appliance in, for them to tell me "stop seeing that guy." $$$11,000 spent on my mouth already and now back at phase on... read more

Business response:

I have asked my staff if they can identify this patient. At this point we are unable to do so. I would like to know the identity of this patient so I could help rectify the situation. I find it unusual that this patient went to an orthodontist for resolution of his TMJ pain. We always do our best but sometimes the pain problem is more than a TMJ problem. I would appreciate knowing the identity of this patient so I can check the chart and know that this review is authentic. I find it interesting that all patients who are plea... read more

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Anonymous 
7 years ago

Pain comparable to child birth! The "Ferrari" model mouthguard that he made, concentrated the TMJ pain all on my front teeth and I had shooting nerve pains up face and couldn't work for days. After consulting several actual Orthodontists, I learned that Dr. Rondeau isn't even a qualified Orthodontist and has a pile of complaints with the regulatory authority for similar issues. I paid almost $2000 for something that not only didn't work, it caused great distress. The standard mouthgaurd from a REAL orthodontist works better ... read more

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Anonymous 
7 years ago

Was not happy with Dr. Rondeau! Once he has your money - he has no time for you!! He’s the worst! My jaw is way worse than what it was when I came in - I am now seeing another doctor who is fixing my problem. 

Business response:

Very sorry to hear that our treatment did not help you. To prove that your complaint is legitimate, please give me your name so I can contact you and help fix your problem. All clinicians agree that jaw problems are extremely complex. Despite this, our office has over 95% success rate with most patients. I would like to be able to help solve your jaw problem. Yours sincerely, Dr. Brock Rondeau 

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Anonymous 
8 years ago

Had treatment done for over bite and turned into TMJ and with all the appliances left me with displaced jaw and deterioted jaw bone that causes alot of day to day problems and pain for me. Anything that forces your jaw into a position it doesn't want to be in causes trauma and a lifetime of problems. 

Business response:

I am truly sorry that you had a bad experience in our office. Please identify yourself so I know who you are so I can try and help you. We try to move the jaw to a more comfortable position using a daytime and nighttime appliance. All oral appliances are made of a type of acrylic which can easily be changed. Sometimes the TMJ is so badly damaged that despite our best efforts we are unable to help all of our patients. Please call our office at your earliest convenience so we can help eliminate your discomfort. I believe that ... read more

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Anonymous 
8 years ago

Dr. Rondeau is nothing but a crook with no knowledge of orthodontics. His faulty treatment plan has me now requiring a fake tooth that he wont pay for. thanks a lot Rondeau 

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Anonymous 
8 years ago

Wow! Just finished my second apptn with this dentist and I have now paid over 800.00 for him to tell me how bad my TMJ is!! Great ! I assumed I would be leaving with some appliances for my jaw to find out I still need to pay for them at a whopping 4400.00!! Are you kidding me! He is not even a specialist, he cannot guarantee this and he gave me no quote on the first apptn which I spent 35 mins to wait for. His assistant is kind. I think I know more about her than about this appliance!! I will not go back. He is a rip off art... read more

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Anonymous 
9 years ago

The doctor is great. He explains everything throughly and makes sure you understand your options. The front desk staff are helpful at all. I was on a time framed problem. He told me I had 5 months to try and fix my problem and if it wasn't fixed by them the only other option was surgery. I was to have my fitting for my appliance 2 weeks after they made all the moulds. I had booked that time off. I got a call the night before my fitting appointment and they told me that I would have to reschedule as they weren't back from the... read more

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Anonymous 
10 years ago

Stupid appliances used for unlocking jaw, the least to say, after we paid $4000 for this stupid appliances, we went to 2 different dentists, one of them professor , they both stated that we should keep this in the museum!! He have the worst technique ever to help TMJ issues, never waste your money and time. 

Frequently asked questions about Dr. Brock Rondeau & Associates

How is Dr. Brock Rondeau & Associates rated?

Dr. Brock Rondeau & Associates has a 4.2 star rating with 130 reviews. 

When is Dr. Brock Rondeau & Associates open?

Dr. Brock Rondeau & Associates is closed now. It will open on Monday at 8:00 a.m.