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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
DraftKings at Casino Queen is located in East St. Louis, Illinois, less than five minutes from Downtown St. Louis and across from the Gateway Arch. We strive to take our guest experience to the next level through fantastic service, exciting gaming options, delicious dining options, and a hospitable stay.
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Lobby smelt lovely and the hotel looked well cared for.
Business response:
Thank you for the 5-star review! We are happy to have you as a guest and appreciate your kind words. We will continue to provide the best service possible to all of our valued patrons.
Weekend trip to St. Louis Everything was good. Room was large, clean, quiet. Being at one of the Metro-Link boarding stations really was a huge help getting around St. Louis.
Business response:
Thank you for the 10/10 review! We are happy to have you as a guest and appreciate your kind words. We will continue to provide the best service possible to all of our valued patrons.
Business response:
Thank you for the 5-star review! We take pride in knowing that our continued efforts at excellence are working. If you care to share further details about your experience, we invite you to message us directly.
Lugar de encanto!!!
Business response:
¡Gracias por la revisión de cinco estrellas! Estamos felices de tenerlo como invitado y apreciamos sus amables palabras. Continuaremos brindando el mejor servicio posible a todos nuestros valiosos clientes.
Old, outdated rooms One night stay was just ok. Rooms at the hotel are very old & dated. Carpet had multiple stains & not pleasant to walk on in bare feet. Was upgraded at check-in to an Arch & river view which was nice but the windows were so dirty that it took away from the view (would have been very disappointed had I paid the extra $30-40 for it)
Business response:
Thank you for your feedback. I apologize for the unpleasant stay you had. I will be sure to sure this with my team so we can improve our overall product and service.
Business response:
Hey David! Thank you so much for the five-star review! We are glad you enjoyed your stay with us!
Staff was not very courteous and seemed like I was a bother to them to check in and out. No cleaning service so everything had to go through the service desk.
Business response:
Thank you for bringing this issue to our attention. Please accept our sincere apology. We pride ourselves on giving the best possible guest experience and we are sorry we feel short in this instance.
staff friendly and the room was clean
Business response:
Thank you for the 5-star review! We are happy to have you as a guest and appreciate your kind words. We will continue to provide the best service possible to all of our valued patrons.
The bathroom was older, not enough amenities provided-coffee, wash cloths, towels
Business response:
We thank you for your business and appreciate you taking the time to share your feedback about your experience.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 4.3 star rating with 6,127 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open tomorrow at 8:00 a.m.