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210 Airport Road, Mount Airy, NC, 27030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:00 p.m. | |
| Tue | 08:30 a.m. to 5:00 p.m. | |
| Wed | 08:30 a.m. to 5:00 p.m. | |
| Thu | 08:30 a.m. to 5:00 p.m. | |
| Fri | 08:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great work. Very hard working. Efficient and pleasant. Highly recommend.
Impressive building quality and exemplary customer service! I loved everything about my experience from the design, engineering consult, the build and the service call that followed (due to my bad, not theirs). The phone staff and build staff are pleasant and happy, which reflects on a great business culture. Can't recommend them enough.
Overall, not bad. I have had an issue that has been ignored on attempts to email/call. Had my carport put in June of 2022. All went well with the exception that there is a major gap between the building and the garage door. Allowing things to get in.
A special shout-out to customer service rep., Beth D******, at Eagle Carports. Ms. D******'s customer service skills are exceptional. Her ability to problem solve and maintain a great relationship with the customer is an art that she has mastered. We walk away from this purchase experience with a high regard for you and your company. Thank you again. In a world where lack of responsibility, civility and integrity are on the rise, you and your company demonstrate a higher standard of doing business. Best wishes for a blessed ... read more
I tried buying from other Carport manufacturers, made a deposit on one only to be told that Monday that the price went up, Eagle carports gave me a price, helped with the permit in Colorado. I sent a copy of the permit to Eagle, They called and said I would be put in scheduling. A day later I gate a call saying they would be here on Monday morning. They arrived about 8:00 am. By 5:00 they completed the 30x30 garage. The installers were very knowledgeable and professional. They had cleaned up everything. They should get a bon... read more
Bought and paid in full. garage on 6/30/25. errors were made in construction and teams were sent to correct. issues with rolling doors and awning were addressed but not resolved 2- 10 foot doors 9 ft awnings. Rolling doors had bent parts removed and left behind. Door not repaired or replaced. no resolve from company for almost 11 months. why can they not make this right.? very frustrated doors are not operating correctly.
COMMUNICATION *****. I'm now having to take over this battle because I feel like my father is being taken advantage of. Y'all act like Y'all can't get back to clients after they pay the deposit. My states permitting office emailed Nov 10 my father didn't get an email from a *** until Dec 10th and before that there was no communication and it's right back to that. And yes I understand the holidays so that is taken into consideration. Now my dad a senior & retired vertan is stuck with continuing to do bad business with them or... read more
Everything went well until the install. I asked for an 8 foot opening for my door and got 8'3". This now requires a custom garage door. My quote exploded +$1200 because of the custom order to the garage door.Eagle Carports told me to reach out to the installer for retribution...I did not pay the installer! THEY were in charge of the installer, and told me the fix had to come out the installer's pocket. Eagle Carports also told me that I voided the warranty because I mounted electrical on the exterior. Voided the warranty for... read more
If there was a zero star, I would have used that. They set up a contract for a new carport and scheduled my installation for a Friday at 4PM. On Tuesday, they called and rescheduled (even though they are the ones that picked that day). I had to redo my plans for following weekend which sucked because I already had plans set for myself. I left work early (losing income) to be there for their 4PM show up. At 4:30 I called their company asking where the crew is and they could not answer nor could they get ahold of them. It was ... read more
Eagle Carports, Inc. (Corporate Office) has a 4.1 star rating with 967 reviews.
Eagle Carports, Inc. (Corporate Office) is open now. It will close at 5:00 p.m.