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Eastern Auto Body Frame & Collision Specialist
- Body Shops
- Manchester, NH
About this business
Location details
281 Willow St, Manchester, NH, 03103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
2.5 Star : Likely to Recommend 3 Star : Repair Quality 2 Star : Customer Service 1.5 Star : Returned Clean
2 Star : Likely to Recommend Communication needs some work and the mechanics should really make an effort to keep car interiors clean by using gloves or plastic wrap and the interiors should be detailed in completed vehicles, if needed. 3.5 Star : Repair Quality Body work on car seems great but inside of car was left gross like nobody even tried to keep it clean or clean it when the work was completed... There was gunk on the steering wheel, various stains including multiple oil stains and hand prints on the interior leather... read more
2.5 Star : Likely to Recommend The work was done very well. Bad communication 4.5 Star : Repair Quality Work that was done is wonderful, but there was almost zero communication. I made every phone call to the shop, there was one single phone call to me when the work was done. 2 Star : Customer Service Communication was horrible. My insurance company underestimated the work that needed to be done, but I was unaware until I called the shop. I did a late night drop off, no call that they took my car in, that the work was much m... read more
2.5 Star : Likely to Recommend 4 Star : Repair Quality 5 Star : Customer Service
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality 4 Star : Customer Service
2 Star : Likely to Recommend 2.5 Star : Repair Quality I am disappointed, although the fin is better, it is not flush with the roof. I can't say for sure if the debris under the clear coat was there before, but i don't think so. I am pretty certain I would have felt it the many times I reviewed the damage before i brought the car in for repair. I was very pleased with the customer service. Everyone I spoke to @ the front desk or on the phone was very accommodating. Elizabeth 5 Star : Customer Service 5 Star : Returned Clean
2.5 Star : Likely to Recommend I’m torn on this because they did a great job matching the paint on the exterior damaged door and fender to the rest of the car. But I’m not happy about them damaging my interior and no one notifying me when it happened nor when I picked up my car. I will commend the owner for being very responsive and seems willing to fix the damage that they caused. He says he’s in the process of ordering me a new seat and will replace it at no cost to me when it comes in. Once this all gets rectified, I may ... read more
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality Waiting for them to repair damage they caused with my headlamp. The driver door looks fine Howe they knew of the damage and waited for me to get home to notice it. It took persuasion to get them to admit it and to order a new lamp to replace it. Waiting for notification of when they can replace it. 4 Star : Customer Service 5 Star : Returned Clean
0 Star : My Experience Call me. Craig
Frequently asked questions about Eastern Auto Body Frame & Collision Specialist
How is Eastern Auto Body Frame & Collision Specialist rated?
Eastern Auto Body Frame & Collision Specialist has a 4.8 star rating with 3,454 reviews.
When is Eastern Auto Body Frame & Collision Specialist open?
Eastern Auto Body Frame & Collision Specialist is closed now. It will open at 7:30 a.m.