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Eastern Auto Body Frame & Collision Specialist
- Body Shops
- Manchester, NH
About this business
Location details
281 Willow St, Manchester, NH, 03103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
1.5 Star : Likely to Recommend 2 Star : Repair Quality 4 Star : Customer Service
0.5 Star : Likely to Recommend 3.5 Star : Repair Quality 4.5 Star : Customer Service
2.5 Star : Likely to Recommend Will see once job is complete 2.5 Star : Repair Quality Still awaiting parts to complete repair; Door keypad. Thank you 2.5 Star : Customer Service
0 Star : My Experience I picked up my Mazda at approximately 4:30pm. I’m not sure what was done to my car. the paint job was perfect. However I now have a rattling noise coming from the inside of the passenger front door. When I drop my car off the audio did not cause that intense rattling. I would like a response and resolution as soon as Possible. I well be calling in the morning to figure out what going on.
1.5 Star : Likely to Recommend 3/10 - everyone I spoke with was friendly but the severe lack of communication and information was very frustrating and I would not return to Eastern or recommend it to anyone I know. 4 Star : Repair Quality After a huge piece of ice did over $8000 of damage to my car, it needed a lot of work and almost all of it was excellent and it looks great. My one frustration with the repair job is that the plastic seal around the new lock on the trunk lid fell off 5 days after I got my car back, and now ... read more
2 Star : Likely to Recommend 4 Star : Repair Quality I can't really speak to the workmanship as most of the work done was undercarriage and not visible. What was visible was fine. 2.5 Star : Customer Service There was a lack of communication. I had to call several times to find out where in the repair process my vehicle was. On several different times that I called I was told one thing and then something different the next time I called. Though the staff was friendly and polite I was left with doubts.
2.5 Star : Likely to Recommend Based on this experience. I hate to score them low, because of lack of parts and staffing. They seemed very nice to deal with in person. They were at the mercy of a third party. 5 Star : Repair Quality Very polite 3 Star : Customer Service Very polite.
2.5 Star : Likely to Recommend 4.5 Star : Repair Quality 3.5 Star : Customer Service About a 7
0.5 Star : Likely to Recommend See previous comments. 5 Star : Repair Quality Repair and repaint of front and rear bumpers was outstanding. No complaints about the quality of thier work 5 Star : Returned Clean
Frequently asked questions about Eastern Auto Body Frame & Collision Specialist
How is Eastern Auto Body Frame & Collision Specialist rated?
Eastern Auto Body Frame & Collision Specialist has a 4.8 star rating with 3,454 reviews.
When is Eastern Auto Body Frame & Collision Specialist open?
Eastern Auto Body Frame & Collision Specialist is closed now. It will open at 7:30 a.m.