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Eastern Auto Body Frame & Collision Specialist
- Body Shops
- Manchester, NH
About this business
Location details
281 Willow St, Manchester, NH, 03103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
0 Star : My Experience I told them about some thing I saw that was broken when I dropped my car off and they told me that they would make sure it was looked into. Then when they gave my car back, I brought it immediately to an inspection station and was told that what I had told them was broken, was still broken and it’s almost not drivable. I was told that it is due to the accident and should have been fixed. They told me I need to address it with eastern auto body.
0 Star : My Experience I picked up my car this morning, and when I drove home tonight after work, neither of my front head lights were working. One was out and the other now only shines ten feet in front of my car. Was very unsafe.
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality The repairs were well done, the employees at the front desk were professional and kind, however the lack of communication and updates is frustrating and made the entire experience negative. I had to call weekly just to see what was happening with my car, even when I was told they would call with updates I received nothing. There was no update when the 2 week timeline turned into 3+ weeks. 2.5 Star : Customer Service see previous comments 5 Star : Returned Clean
0 Star : My Experience I received a text saying I picked up my car when I never picked up my car
2.5 Star : Likely to Recommend 3 Star : Repair Quality Communication with respect to delays and additional work that was discussed during the initial visit/estimate was not timely. Also the work on the car does not meet expectations. 2 Star : Customer Service Poor communication
0.5 Star : Likely to Recommend 5 Star : Repair Quality 0.5 Star : Customer Service
0 Star : My Experience The blind spot detection was not fixed. Hopefully you will arrange for this to be repaired soon. Other than this issue the car looks great and everyone was awesome
2.5 Star : Likely to Recommend 5 Star : Repair Quality 3 Star : Customer Service
0 Star : My Experience The door (drivers side) lock button doesn’t work. Seat settings don’t work correctly. There may be others things but just picked up the car a couple of hours ago. I’ll call on Monday, 6/20. Thank you.
Frequently asked questions about Eastern Auto Body Frame & Collision Specialist
How is Eastern Auto Body Frame & Collision Specialist rated?
Eastern Auto Body Frame & Collision Specialist has a 4.8 star rating with 3,454 reviews.
When is Eastern Auto Body Frame & Collision Specialist open?
Eastern Auto Body Frame & Collision Specialist is closed now. It will open at 7:30 a.m.