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Eastern Auto Body Frame & Collision Specialist
- Body Shops
- Manchester, NH
About this business
Location details
281 Willow St, Manchester, NH, 03103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
2 Star : Likely to Recommend 2.5 Star : Repair Quality 4 Star : Customer Service
0 Star : My Experience 0.5 Star : Likely to Recommend 1.5 Star : Repair Quality 2 Star : Customer Service
0 Star : My Experience
0 Star : My Experience Your customer service is very professional and the quality of work is top notch. The quoting of job completion lots of opportunity. The days the truck would be ready was backed up 5 times and multiple days. Each time it changed I was not notified and only found out when I called to verify it was ready per scheduled. I’m a restaurant guy so I’ll put it in restaurant terms. Imagine going to your favorite restaurant and getting a quote of 30 min for your table. Only to be told 5 different times it was goi... read more
2.5 Star : Likely to Recommend I would inform them that the repair work is excellent but the time line is completely unexceptable. 4.5 Star : Repair Quality 4.5 Star : Customer Service 4.5 Star : Returned Clean
2.5 Star : Likely to Recommend 3 Star : Repair Quality 2 Star : Customer Service 1.5 Star : Returned Clean
2 Star : Likely to Recommend Communication needs some work and the mechanics should really make an effort to keep car interiors clean by using gloves or plastic wrap and the interiors should be detailed in completed vehicles, if needed. 3.5 Star : Repair Quality Body work on car seems great but inside of car was left gross like nobody even tried to keep it clean or clean it when the work was completed... There was gunk on the steering wheel, various stains including multiple oil stains and hand prints on the interior leather... read more
2.5 Star : Likely to Recommend The work was done very well. Bad communication 4.5 Star : Repair Quality Work that was done is wonderful, but there was almost zero communication. I made every phone call to the shop, there was one single phone call to me when the work was done. 2 Star : Customer Service Communication was horrible. My insurance company underestimated the work that needed to be done, but I was unaware until I called the shop. I did a late night drop off, no call that they took my car in, that the work was much m... read more
2.5 Star : Likely to Recommend 4 Star : Repair Quality 5 Star : Customer Service
Frequently asked questions about Eastern Auto Body Frame & Collision Specialist
How is Eastern Auto Body Frame & Collision Specialist rated?
Eastern Auto Body Frame & Collision Specialist has a 4.8 star rating with 3,911 reviews.
When is Eastern Auto Body Frame & Collision Specialist open?
Eastern Auto Body Frame & Collision Specialist is closed now. It will open on Monday at 7:30 a.m.