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ECHO Suites Extended Stay
- Hotels
- Indianapolis, IN
About this business
Location details
5831 Alta Lk Dr, Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Pretty Average Stay I did not like that the mini-fridge did not keep anything cold. The A/C would not come on or let you adjust the temperature thus making the room hot for everyone. I liked the beds in which because they were very comfortable. The noise level was not bad and the hotel was located in a very good spot to diminish that problem.
Very Good
Not first stay at this location but will probably be my last. Communication was horrible. Was not told the hours for breakfast so ended up missing it if they served it at all. It atleast did not look like breakfast was served. Room was not as clean as I hoped and the elevator was slow. One was down for maintenance but its been down for awhile since this is not my first stay at this location. But by far the worst I've had. The location is great. Close to restaurants and not far off the highway.
Business response:
Hello Howard, Thank you for sharing your feedback about your recent stay. We appreciate your positive comments regarding our convenient location. We understand how important clear communication and cleanliness are to our guests, and we will certainly take your comments into consideration. Your observations about the breakfast service and elevator maintenance will be reviewed by management. We hope you will consider reaching out directly with any further concerns or if you decide to stay with us again in the future.
Did not sleep well Our room was cold but the unit was not able to remove any of the moisture in the room. Our sheets were damp, our clothes were affected and the carpet seemed wet. Location, bed and pillows were comfortable, and the coffee was good
Business response:
Hello Caroline, Thank you for sharing your feedback regarding your stay. We’re glad to hear you enjoyed our location, bedding, and coffee. While our rooms are designed to provide comfort, we understand that individual experiences may vary. For any concerns about room conditions, we encourage you to reach out to our management team directly, as they are best equipped to assist with specific issues you encountered during your visit. We appreciate your comments and hope to have the opportunity to welcome you again.
Disappointing
It was nice No comment Friendly
Business response:
We are sorry to hear that your experience was not up to our expectations & standards. I will definitely talk to my team in regards to this incident. We hope that you will give us another opportunity to earn your loyalty & trust.
Disappointing The smell.... the room smelled musty. The location
Business response:
Hello Tauchia, Thank you for your feedback regarding the musty odor in your room. We are continually working to ensure our accommodations meet the highest standards for comfort and cleanliness. We're glad to hear you appreciated the location of the hotel. Your comments will help us assess how we can enhance our guests' experiences in the future, ensuring a more enjoyable stay for everyone.
Not to my liking. Not worth that much what I paid. The bed was uncomfortable, false advertisement because we thought our room had a couch and it didn't so all 3 of my kids had to share a bed. The water spout was broken, remote was broken, and the water for the shower wasn't that hot. Was not worth what I paid. Breakfast, location and the staff was very friendly and nice. Answered our questions we had.
Wouldn’t stay here again Felt unclean, people laying on the floor in the corridor, apathetic staff Location
Frequently asked questions about ECHO Suites Extended Stay
How is ECHO Suites Extended Stay rated?
ECHO Suites Extended Stay has a 3.9 star rating with 1,989 reviews.
When is ECHO Suites Extended Stay open?
ECHO Suites Extended Stay is closed now. It will open tomorrow at 12:00 p.m.