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Eco Choice Windows & Doors
- Windows Installation
- Vaughan, ON
About this business
Location details
90 Basaltic Road, Unit 5-6, Vaughan, ON, L4K 1G6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Horrible Door Install DO NOT GO WITH THIS COMPANY.. We just finished dealing with this company - and only finished because we have had enough... and the company cares only about getting their money not about the customer. They installed a dented door the first time with a complete different colour of caulking from the door colour and door casing that was cut down the centre and just shoved together.. we notified the company as soon as they were complete about our dissatisfaction. They said they would come fix it.. we made tw... read more
Business response:
Thank you for your feedback. Customer service is important to us and we take it very seriously. We are a service oriented business and we strive to create the best customer experience possible, but sometimes issues do arise. We acknowledge the fact that our installer accidentally dented the door during your initial installation at the end of November. We did order a new door slab to replace the original dented one. It takes several weeks for a new painted door slab to be made. The caulking used on your door was miss labeled.... read more
Window Replacement We have had a decidedly mixed experience with this company. We are more or less satisfied with the quality of their product and their work, but decidedly dissatisfied with the timing and pace. Back in June and July, we got a quote from 4-5 reputable window and door companies for the replacement of four windows, which included a bay window (and thus a significant amount of aluminum capping). It was important to us that the work be done before September, if at all possible. Eco Choice came in competitively a... read more
Business response:
Thank you for your feedback Andrew. Your project was an isolated situation, when several un-controllable situations like you mentioned happened all at once back in August and September. I do apologize and did not mean to disappoint you with the installation date. As per the service call, the Casement mechanism had to be replaced originally by the manufacturer but we still sent our installer to try and expedite the service call for you. This service call was minor, having saying that it should have been dealt faster by the se... read more
Patio Door The installation of our new Patio door exhibited good workmanship and site cleanliness, We are very satisfied with the door and the results. The few problems that arose were due to misunderstanding and satisfactorily resolved. Make sure everything is clearly listed on the contract to avoid problems of this nature
Business response:
Thank you for the kind review Bob.
Frequently asked questions about Eco Choice Windows & Doors
How is Eco Choice Windows & Doors rated?
Eco Choice Windows & Doors has a 4.8 star rating with 1,262 reviews.
When is Eco Choice Windows & Doors open?
Eco Choice Windows & Doors is closed now. It will open tomorrow at 8:30 a.m.