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Edna Gotay
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
She did an amazing job and so clear to where I could clearly understand every details.
PennyMac quickly responded with one of the best rates of the three companies that I had made inquiries with and was by far the most reasonable in terms of fees and lender costs. Once I was passed from the originator to a dedicated processor I was quickly given an easy list of documents to provide and was able to upload them directly on the website. Every went relatively quick and easily.
All went well and expeditiously.
Corey Marcelin and Edna Gotay are rock stars! They guided me through this stressful process and worked their butts off to help me. This transaction is a game changer for me and my family and I couldn't have done it without them
There was a lack of communication between team members. I would give someone the information and less than 24 hours later the exact same issue would be called again.
Speedy closing
Everything
Very professional
Edna Gotay, who shepherded my loan application from early in the process to the end, provided superb customer service. He called or emailed me regularly to keep me updated on the status of the process, to ask for specific documents (and explain exactly what was needed) and to confirm details. He reassured me that the process was on track, and that I was doing all that I needed to be doing, and helped make sure not only that the loan closed in a timely fashion but that the final closing statement was exactly what I was expect... read more
Frequently asked questions about Edna Gotay
How is Edna Gotay rated?
Edna Gotay has a 4.8 star rating with 357 reviews.
When is Edna Gotay open?
Edna Gotay is closed now. It will open tomorrow at 9:00 a.m.