This profile has been claimed by the business owner or representative.
Edna Gotay
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very pleasant experience Edna was great
5-Star. Thanks for the great experience.
Edna was absolutely wonderful. I had several unexpected family emergencies and a death the week we had planned to close. I called Edna and she was so sweet, caring and reassuring that everything was fine and we could reschedule for the next week. On top of that she showed genuine concern for my family. Her kindness during a very difficult time made me feel so much better.
Timely response to questions. Clearly communicate to me what I needed to do. Easy closing.
Overall loan process was quick and easy and went thru faster then I initially thought.
Edna was pleasant
When I uploaded a document, EDNA did not know about the uploaded document. Once I figured this out, I called EDNA each time I uploaded a document. She then had to update some parameters on her side before the correct teams were notified that the document was uploaded. The online process needs a lot of work. If I had not stayed on top of my own document uploads the closing would not have occurred on time.
Quick and easy
Great job!!!!!!!!!
Frequently asked questions about Edna Gotay
How is Edna Gotay rated?
Edna Gotay has a 4.8 star rating with 357 reviews.
When is Edna Gotay open?
Edna Gotay is closed now. It will open tomorrow at 9:00 a.m.